Serco-posted 1 day ago
Full-time • Mid Level
GA-Glynco US-GA US-GA-Atlanta US-GA-Moody AFB, GA
5,001-10,000 employees

Serco is seeking an Instructional Designer/Curriculum Developer to join our team supporting the Federal Law Enforcement Training Center (FLETC) in Charleston, SC, who will report to the Senior ISD/Contract Project Manager. Bring your expertise and collaborative skills to make an impact in federal law enforcement training! This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance prior to starting employment. In this role you will: Works under the supervision of the Project Manager/Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions. Work with subject matter experts and instructors to design and develop lesson plans, student guides, quizzes, and other elements of scenario-based and performance-based instructor-led and web-based training under the guidance of a Sr. ISD Work with an instructional design team (instructional designers, graphic artists, SMEs, instructors) and project and program managers to design responsive training and/or performance support solutions and schedules Update and maintain course content for instructor-led and web-based courses Demonstrates advanced knowledge of the ISD process and fosters design innovation. Captures and diagrams workflow processes, conducts task analysis and workflow observations. Participates in visual design, prototyping, and usability testing and evaluation. Reviews products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow. Demonstrate knowledge of law enforcement and training accreditation to assist the Senior ISD in fostering design innovation in training these areas Support evidence gathering to support accreditation requirements

  • Works under the supervision of the Project Manager/Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions.
  • Work with subject matter experts and instructors to design and develop lesson plans, student guides, quizzes, and other elements of scenario-based and performance-based instructor-led and web-based training under the guidance of a Sr. ISD
  • Work with an instructional design team (instructional designers, graphic artists, SMEs, instructors) and project and program managers to design responsive training and/or performance support solutions and schedules
  • Update and maintain course content for instructor-led and web-based courses
  • Demonstrates advanced knowledge of the ISD process and fosters design innovation.
  • Captures and diagrams workflow processes, conducts task analysis and workflow observations.
  • Participates in visual design, prototyping, and usability testing and evaluation.
  • Reviews products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow.
  • Demonstrate knowledge of law enforcement and training accreditation to assist the Senior ISD in fostering design innovation in training these areas
  • Support evidence gathering to support accreditation requirements
  • U.S. Citizenship
  • Bachelor's Degree in Instructional Design or a related field
  • 2 years of relevant experience
  • Ability to obtain/maintain/transfer your Public Trust clearance prior to beginning employment
  • Familiarity or experience with federal law enforcement training and subject matter
  • Familiarity or experience with accredited training program requirements
  • The ability to coordinate and work effectively with subject matter experts and as part of an Instructional Design team
  • Experience developing instructor-led and web-based systems training for the federal Government
  • Demonstrated ability with word-processing and presentation tools (e.g., Microsoft Word and PowerPoint) as well as web-based training and simulation tools
  • Demonstrated ability to present complex information clearly
  • Strong oral and written communication skills
  • Strong presentation skills, facilitation, interpersonal and client interaction skills
  • Meticulous attention to detail
  • Proven experience as a team player
  • 10% travel may be required.
  • Experience designing and developing federal law enforcement training
  • Experience working on FLETA or other accredited courses
  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan that includes counseling conditions
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