Instructional Specialist

Texas State Technical College•Abilene, TX

13d

About The Position

An instructional specialist serves as an advocate for students and works closely with faculty and staff to ensure student success from application to graduation. Duties of an instructional specialist include coordinating logistics to advise and register students, assist with new student recruiting, ensure proper course sequencing for both new and current students as it relates to student learning programs/degrees. Instructional specialists must exercise confidentiality in all matters. Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.

Requirements

Graduation from High School or equivalent.
Minimum 2 years of experience in higher education, advisement, testing or related field.
Previous student tracking and reporting experience.
Possess technology skills, including but not limited to using Microsoft Office products.
Possess strong oral and written communication skills.
Exhibit effective communication skills and ability to interact effectively with students, parents, faculty, and staff.
Ability to build and maintain collaborative relationships with college faculty and staff, administration, and students.
Must possess a valid Texas Driver's license and be insurable by the State of Texas.
Appropriate background check.

Nice To Haves

Associates degree preferred.

Responsibilities

Knowledge and understanding of the basic admissions process to support all students for entry to programs within Student Learning.
Assist in the preparation and advisement of student success, new and returning.
Assist with program inquires by phone, email and/or campus visit while providing exemplary customer service.
Verifies application packets (when applicable) are complete and coordinates information sessions within Student Learning.
Provide consistent and important information to improve student and program success outcomes.
Maintain accounting and administrative records within Student Learning.
Assists in orientation and training of personnel on various computer and Social Media applications within Student Learning.
Evaluate test scores and transcripts for the associate degree and articulation agreements.
Work collaboratively with the Executive Director for Advisement & Testing, VP of Enrollment Services, Enrollment Services, and Student Development.
Provide reports: Retention, persistence, marketing, recruiting, dual enrollment, PBE tracking, and placement (list is not mutually exclusive).
Other duties as assigned