Specialist, Instructional Support

Houston Community College•Houston, TX

22h

About The Position

The Instructional Support Specialist is responsible for supporting faculty in delivering specialized assigned area courses. Serves as a liaison to ensure the efficient overall administration and delivery of the unique courses and related services to both faculty and students. This is a security-sensitive position related to student records and confidentiality.

Requirements

High school diploma or equivalent required
2 years general office experience required
Valid Texas Driver License
MS Office Programs
Information Management Systems
Budget Management
Statistical Analysis
Test Performance Indices
Troubleshooting
Learning Management Systems
Proofreading Skills
Ability to work in different shifts

Nice To Haves

Associate’s degree, or higher, preferred
3 years general office experience preferred

Responsibilities

Manage databases.
Create, maintain, and edit databases for testing, reports, and promotional and/or course related mailings.
Assist full-time and adjunct faculty for online testing.
Prepare, edit and distribute student tests.
Schedule instructors for test proctoring.
Publish online exams and schedules proctored or practice/self-assessment.
Proctor exams as necessary.
Grade and record lab skills, quizzes, and exams.
Process and distribute instructional newsletters and grade notifications.
Distributes and collects SEOI forms.
Duplicate instructional materials.
Screen visitors.
Answer phone calls.
Sort and distribute faxes and mail.
Assist with Help Desk.
Manage student queries.
Refer and schedule students for regular and make-up orientations.
Operate various instructional office equipment.
Maintain and protect applicant files, student testing and grading files.
Purge and archives files as necessary.
Maintains personal timesheets.
Assists with asset management and organizational stewardship.
Maintains program inventory and ordering of supplies.
As necessary, assists and guides students in all lab activities including equipment set-up and usage, restocking of supplies and preparation of laboratory practice areas and activities.