Certinia delivers the #1 professional services automation (PSA) and the only customer-centric ERP solution. We accelerate business value with comprehensive best practices and the most intelligent analytics-all on the leading business cloud platform from Salesforce. Certinia knows that each individual brings something special to the team, exemplifying a diverse and inclusive work environment. We embrace your authenticity and encourage our employees to "Bring Yourself" to work every day! We are looking for a professional Instructional Designer to design and develop hands-on training content in a wide variety of formats (self-paced, VILT). You will work directly with subject matter experts to conduct needs analysis, task analysis, develop learning objectives and design complete training programs, inclusive of assessments and certifications.