Instructional Designer

Scale AI • San Francisco, CA

74d

About The Position

We are seeking a creative, efficient, and highly collaborative Instructional Designer to join our Sales Enablement team. The core mission of this role is to design and develop high-quality, engaging, and relevant learning experiences that equip our sales team. You will be a champion for the learner experience, ensuring content is delivered quickly, maintains a high standard of quality, and is adaptable to the diverse needs of our sales organization.

Requirements

• 2+ years of professional experience in an Instructional Designer, Sales Enablement Associate, or similar role, preferably in a corporate environment.
• Proven success working collaboratively with Subject Matter Experts and diverse internal stakeholders.
• Thorough knowledge of adult learning theories, principles, and methods, with demonstrated ability to apply them to fast-paced, performance-focused learning assets.
• Proven experience building engaging learning experiences across different modalities (on-demand, ILT, vILT, etc.).
• Excellent written and verbal communication skills, specifically with an emphasis on clear, concise instructional writing.
• Demonstrated ability to manage multiple, concurrent high-priority projects while staying highly organized and meeting tight deadlines.

Nice To Haves

• Experience working with a Sales Enablement Platform (CMS/LMS) for content deployment and tracking.
• Prior experience or deep familiarity with the B2B sales process and sales methodologies (e.g., MEDDIC, Challenger).
• Experience working within the AI or Software industry.
• Basic video editing skills (using Camtasia, Adobe Premiere Pro, or similar) for creating quick, high-impact microlearning content.

Responsibilities

• Design and develop a wide range of high-quality, multi-modal learning assets from concept to deployment, applying proven adult learning theories and instructional design methods.
• Create compelling on-demand assets (eLearning, videos), materials for live virtual and in-person training, and performance support tools (job aids, process documentation, user guides).
• Manage and prioritize a high volume of content requests, demonstrating the ability to work quickly and efficiently to deliver finished assets within rapid production cycles.
• Serve as the learning partner, collaborating closely with Subject Matter Experts (SMEs), Sales Leaders, and cross-functional teams to transform complex information into clear, actionable learning experiences.
• Conduct audience analysis to tailor content effectively, ensuring relevance and ease of consumption for distinct sales roles.
• Develop learning objectives and corresponding content, ensuring content quality remains consistent throughout the entire learning journey.
• Facilitate and maintain relationships with stakeholders to ensure continuous collaboration and high-quality learning assets.
• Assist in maintaining the Learning and Content Management Systems to ensure content is accurate, relevant, and easy for the sales team to access.
• Utilize graphic design principles to ensure all materials are professional, visually engaging, and maximize learner consumption.

What This Job Offers

• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Number of Employees: 1,001-5,000 employees