Instructional Designer I

Dutch Bros Coffee • Tempe, AZ

1d • Onsite

About The Position

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: We’re looking for an Instructional Designer I to join the Learning & Development team who’s curious, detail-oriented, and passionate about helping others grow. You’ll play a key role in bringing our learning vision to life—designing and developing training that’s clear, relevant, and authentically Dutch Bros. You’ll partner with teammates and subject matter experts to transform complex information into simple, engaging learning experiences that make sense in the field. Whether you’re building eLearning, creating job aids, or refining training content, you’ll bring creativity, organization, and a learner-first mindset to everything you do to make a massive difference. If you love learning new tools, thrive in a fast-paced environment, and enjoy collaborating with others to make great ideas happen—this role is for you.

Requirements

• Bachelor's degree in Instructional Design/Education or 4 years of experience in e-learning development, teaching, company training, or learning design
• Experience and proficiency in working with Learning Management systems and e-learning tools (Rise 360, Storyline)
• Strong written and verbal communication and proofreading skills
• Proven skills in working with subject matter experts using discovery practices to uncover the critical elements of learning
• Ability to leverage AI tools to enhance learning design, streamline content development, and improve learner engagement

Nice To Haves

• 2 years of experience in e-learning development, teaching, company training, or learning design
• Bachelor's Degree in a related field
• Project management experience
• Experience with graphic design/video editing within the Adobe Suite (Photoshop, Premier)

Responsibilities

• Design and create engaging, learning-based content in consultation with stakeholders: Use industry-standard e-learning tools to create courses, video content, and in-person/hybrid learning experiences. Leverage multimedia, AI tools, interactive elements, and emerging technologies to streamline content development and enhance learner engagement. Work with Subject Matter Experts (SME’s) to ensure content meets operational and cultural needs. Review learning teams content to ensure learning is accurate, clear, efficient and audience appropriate. Maintain project documentation and update stakeholders through project management software and regular meetings with SMEs and teams.
• Support learning measurement through assessments, data reviews, and feedback loops to continuously improve learning effectiveness
• Collaborate with individual stakeholders and teams to identify learning needs, create observable outcomes, design assessments, and identify methods of measuring success: Work with SMEs to identify the educational needs of their target audience. Collaborate with SMEs, stakeholders, and project teams to analyze learning needs and develop learning objectives. Develop written content, visual aids, and activities that spark engagement and enhance learning. Design engaging and effective instructional materials, including e-learning modules, instructor-led training materials, job aids, assessments, and other learning resources. Devise modes of assessment to measure learning effectiveness and project success. Work with LMS reporting and analytics to determine success indicators, find areas for improvement, and measure learning outcomes.
• Ensure content is within brand guidelines, exemplifies current industry best practices, and demonstrates an understanding of our audience and culture: Ensure content retains an appropriate visual and written “voice” while demonstrating an understanding and awareness of company culture. Consult appropriate leadership teams to ensure current processes are incorporated into training. Apply current trends and best practices in learning technologies and instructional design to all DBU content. Stay current on industry trends through reading, listening to, and watching educational content.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level