Instructional Designer (Contract)

Postman•Boston, MA

23h•Hybrid

About The Position

This role will support the Revenue Enablement and Customer Education team in developing online learning and instructor-led solutions for internal sales roles and external audiences. This role will work closely with a team lead on various projects, including video development, interactive eLearning solutions, ILT slide decks, student guides, job aids, and learning assessments. This a 9-month contract opportunity.

Requirements

You have a user-centric approach to learning design, bringing empathy to your learners.
You naturally approach complex information/scenarios with a desire to implement frameworks and processes.
You have a keen eye for quality design and visuals that translate into effective and enjoyable training experiences.
You thrive in fast-paced environments, adapting to changes in business priorities.
You welcome new challenges, bringing a “can-do” attitude to solving problems.
You value communication and invest in building transparency and alignment.
You can work independently and manage your time effectively, meeting project deadlines.
You are a lifelong learner and celebrate diverse perspectives.
Interactive eLearning authoring tools (e.g. Articulate Storyline and Rise, Arcade)
Video creation/editing tools (e.g. Camtasia, Adobe Premiere)
Content development tools (e.g. Google Suite, Canva, SnagIt)
5+ yrs of experience creating online learning and instructor-led training content
3+ yrs of experience creating sales enablement content
3+ yrs of experience working in the software/tech industry

Nice To Haves

Experience with graphic design and/or motion graphics (Figma, After Effects)
Experience with Learning Management Systems (SkillJar) and custom HTML

Responsibilities

Design and develop training and enablement content using various modalities (e.g., eLearning, assessments, videos, presentations, facilitator guides, job aids, cheat sheets).
Develop interactive, engaging, high-impact, and effective training that meets audience needs based on the project scoping docs and/or storyboards.
Design educational content adhering to instructional design principles with learning objectives aligned to Bloom’s taxonomy
Design and deliver learning assessments to effectively measure learning outcomes.
Create content that adheres to the team's brand guidelines and style guides.
Manage content assets thoughtfully, following naming conventions and folder structure.
Conduct design and content reviews effectively and in a timely manner with the team lead and SMEs
Assist the team lead with content publishing as needed.
Work with evolving templates and tools and look for ways to streamline eLearning production and shorten development times while maintaining quality and impact.
Communicate asynchronously and proactively via our project management tool, Asana.