Instructional Design Intern

Westgate Resorts•Orlando, FL

7h•$20 - $22•Onsite

About The Position

The Instructional Design Intern supports the Learning & Development team by assisting with the review, maintenance, and updating of digital learning content within the Learning Management System (LMS). This role provides hands-on experience with instructional design processes, eLearning content updates, and LMS quality assurance activities under the guidance of experienced team members.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience with eLearning development tools (e.g., Articulate Storyline, Rise 360, Vyond, or Canva), via coursework and project work.
Currently enrolled as a junior or senior in an accredited bachelor’s program—enrolled in a Master's program or a recent graduate (within 1 year).
Minimum cumulative GPA of 3.0 and must be in good academic standing.
This position requires flexibility in work location based on business needs. The Instructional Design Intern will be based at the Orlando - Windhover Corporate Office or work from one of our Orlando or Kissimmee resort locations. Occasional travel between locations may be required to support hiring activities and on-site recruiting efforts.

Nice To Haves

Prior internship, volunteer, academic, or work experience involving learning and development, instructional design and eLearning is preferred.
Experience working in a fast-paced, team-oriented environment is a plus.
Experience using basic office technology or productivity tools in an academic or work setting is beneficial.

Responsibilities

eLearning Course Review & Optimization Review existing eLearning courses in the LMS to evaluate accuracy, relevance, and alignment with current business needs.
Identify content requiring updates, revisions, or assignment modifications, and document findings.
Review and verify LMS course settings to ensure proper configuration and learner accessibility.
Content & Branding Updates Assist with updating eLearning course players to align with current company branding and ensure full functionality within the LMS.
Apply approved branding elements to training materials and digital assets in accordance with established company brand guidelines.
Quality Assurance & Content Alignment Review course descriptions and learning objectives to ensure alignment with course content and intended outcomes.
Assist in identifying opportunities to improve to enhance learner engagement, instructional clarity, and overall course effectiveness.
Design & Development Support Contribute to the design and development of learning modules under the guidance of Instructional Design Team Members, for various stakeholder groups using instructional design best practices.
Assist in enhancing learning content through interactivity, visual design, and streamlined instructional flow.
LMS Support Partner with the LMS Administrator to upload, update, and maintain training content in the LMS.
Assist LMS Administrator with troubleshooting basic LMS issues and support the team in maintaining content organization and data accuracy.
Additional Responsibilities Support team projects and initiatives as assigned.
Collaborate with instructional designers, trainers, subject matter experts, and leadership to ensure content quality and consistency.

Benefits

401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Wellness Programs to Support Your Well-Being
Tuition Assistance to Help You Grow Your Career
Employee Assistance Program (EAP) – Support When You Need It Most
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact