Instructional Design and Content Management Lead

Revecore

6d • Remote

About The Position

The Instructional Design and Content Management Lead designs, develops, and governs scalable, high‑impact learning and knowledge solutions that accelerate team performance across the organization. This hybrid role blends creative instructional design with strategic content and platform management, ensuring that learning programs, knowledge assets, and system architecture all contribute to measurable business outcomes.

The role is responsible for developing engaging eLearning and blended learning, administering the organization's Learning Management System (LMS), and overseeing the Knowledge/Content Management System (KMS) to maintain a single, accurate source of truth for all training and reference materials.

Requirements

• Bachelor's degree in Instructional Design, Education, Communications, or related field (or equivalent experience).
• 4--6+ years of combined experience in instructional design, eLearning development, and LMS/KMS administration.
• Expert proficiency with Articulate Storyline 360 and Rise 360; strong grasp of SCORM/xAPI standards and LMS testing.
• Demonstrated experience administering modern LMS platforms and configuring integrations or reporting.
• Proven ability to manage a content or knowledge base (architecture, tagging, search optimization, lifecycle).
• Skilled in data analysis and translating metrics into actionable learning or content improvements.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong time‑management and organizational abilities; comfortable in a fast‑paced, remote environment.
• A quiet, distraction-free environment to work from in your home.
• A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.
• The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.
• Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia

Nice To Haves

• Certifications: APTD, CPTD, CPLP, CompTIA Project+, ITIL 4 Foundation, or similar.
• Experience migrating or governing KMS/CMS environments (Confluence, SharePoint Online, Guru, Bloomfire, or equivalent).
• Familiarity with Power BI or similar tools for dashboard and reporting automation.
• Exposure to healthcare revenue cycle operations or data‑sensitive environments (preferred).
• Knowledge of workflow automation, metadata governance, and accessibility standards

Responsibilities

• Conduct learning needs assessments and define measurable objectives aligned to operational KPIs.
• Design and develop eLearning modules in Articulate Storyline 360and Rise 360, leveraging interactivity, scenarios, and simulations to drive engagement.
• Create blended and VILT curricula with corresponding facilitator guides, participant materials, and job aids.
• Apply adult learning theory, ADDIE/SAM frameworks, and performance consulting principles throughout design.
• Build assessments, knowledge checks, and evaluations tied to skill competency and performance outcomes.
• Ensure all learning products are accessible (WCAG 1 AA compliant) and optimized for mobile and desktop delivery.
• Maintain standardized design templates, storyboards, branding, and version control for all content.
• Use data, surveys, and performance feedback to inform continuous improvement cycles for existing learning assets.
• Configure, manage, and optimize the organization's LMS(e.g., Skyprep, Cornerstone, Docebo, or comparable platform).
• Manage course catalogs, user groups, enrollments, certifications, and automated learning paths.
• Publish, QA, and troubleshoot SCORM/xAPI content to ensure flawless playback across devices and browsers.
• Support user management, SSO configuration, competency tracking, and compliance reporting.
• Partner with operational leads to align LMS reports and dashboards with key metrics such as time‑to‑proficiency, quality outcomes, and completion/adoption rates.
• Ensure up‑to‑date governance for content storage, release management, and platform versioning.
• Lead the design and administration of the organization's knowledge or content management system, ensuring clarity, consistency, and scalability.
• Define the information architecture, taxonomy, and metadata structure for easy navigation and findability.
• Establish authoring standards, content lifecycle policies, and approval workflows.
• Implement templates, version control, search optimization, and analytics to improve content discoverability and maintenance.
• Track usage metrics, zero‑result searches, and content health to guide content refresh cycles.
• Integrate the KMS/CMS with collaboration and learning platforms to create "learn‑in‑the‑flow"access for employees.
• Champion knowledge governance, ensuring alignment between the KMS, LMS, and frontline operational practices.
• Partner with SMEs and business leaders to prioritize content creation and ensure learning relevance.
• Develop playbooks and conduct enablement sessions for content authors and facilitators.
• Coordinate cross‑functional projects including LMS migrations, knowledge audits, and automation initiatives.
• Work closely with IT, HR, and compliance teams to ensure data integrity, content security, and regulatory alignment.
• Mentor contributors to uphold brand, instructional, and content standards across all repositories.
• Drive standardization across learning and knowledge materials to ensure consistent learner experience and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level