Installation Supervisor

DMI•Washington, DC

15d

About The Position

DMI, LLC is seeking a Installation Supervisor to join us. Duties and Responsibilities: Provides advanced technical advice and guidance on installation, adaptation, configuration, or enhancement of Government technical products and/or programs Possesses a wide range of in-depth skills and knowledge in computer hardware and software as well as networking systems in use at customer sites Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements Provides expert and second-tier technical support for the installation and repair of complex systems and outages Reviews system and configurations to ensure successful implementation of services into production Maintains system stability through advanced analytical techniques, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time To Repair Qualifications Education and Years of Experience: Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC

Requirements

Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles.
Must be a U.S. Citizen

Responsibilities

Provides advanced technical advice and guidance on installation, adaptation, configuration, or enhancement of Government technical products and/or programs
Possesses a wide range of in-depth skills and knowledge in computer hardware and software as well as networking systems in use at customer sites
Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements
Provides expert and second-tier technical support for the installation and repair of complex systems and outages
Reviews system and configurations to ensure successful implementation of services into production
Maintains system stability through advanced analytical techniques, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time To Repair
Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements

Benefits

Virtual visits through health insurance
Pet insurance
Commuter benefits
Discount tickets for movies, travel, and many other items to provide convenience.
Annual performance management
Continuing education
Tuition assistance
Internal job opportunities along with career enrichment and advancement
Generous 401k matches both pre-tax and post-tax (ROTH) contributions
Financial wellness education
EAP
Life Insurance
Disability
Annual Awards ceremony
Service anniversaries
Peer-to-peer acknowledgment
Employee referral bonuses
Healthcare benefits
Wellness programs
Flu Shots
Biometric screenings