Installation Manager

ISEC Inc.•Nashville, TN

16h

About The Position

The Installation Manager will be responsible for the successful oversite of all the Installation Activities for the regional territory through the effective supervision and leadership of all Field Leaders. The Installation Manager has full oversight in coordination with Field Leadership over subordinate staff to include hiring, firing, performance evaluation, training and development. This position will champion ISECs values and work with the Regional Leadership team to build a strong culture that supports the company’s vision. In addition, the Installation Manager will participate in the development and execution of annual plans and forecasting.

Requirements

7+ years of Commercial Construction experience; High School diploma or equivalent industry experience
7 years supervising installation crews
Technical expertise and experience installing Commercial interior finishes (ornamental metals, rough carpentry, AWW, DFH, glass, specialties, medical and laboratory equipment).
Certified Safety Trained Supervisor in Construction (CTSC)
OSHA 30
Ability to influence others and move toward a common vision or goal through collaborating across roles and diverse groups.
Ability to develop strategies in alignment with Regional and Company Vision
Excellent leadership and management skills
Directs activities; offers recommendations and solutions
Assist in development/mentoring of field staff
Excellent analytical, organizational and communication skills
Executes high level strategies, resulting in successful and profitable projects
Advanced knowledge of entitlement and contractual requirements
Ability to foster innovation and a creative environment for solving problems
Excellent interpersonal skills (conflict resolution, negotiations, etc.)
Strong relationship-building skills with construction industry leaders
Ability to work with Microsoft Office Suite.
Skilled technically in electronic documents, tablets and computers, contract documents and field construction software, including Bluebeam
Builds strong relationships with direct reports and creates a positive communication setting
Exhibits focus on department goals and deliverables
Ability to inspire a shared vision and empower and motivate a team
Sets priorities for their team and gets results; develops and maintains effective teams
Talent management (interview, hire, terminations, performance reviews)
Demonstrates commitment to deliver outstanding service – both with internal and external customers
Takes ownership to personally resolve customer problems (or find someone who can)
Listens well, asks clarifying questions, and checks for agreement with customers
Oversite only: committed to following-up with customers in all instances in a timely manner
Strong sense of accountability - ensures that you will do what you say that you are going to do
Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
Positive attitude

Nice To Haves

10 years in Commercial Construction
5 years supervising installation crews, with at least 3 of those years working with ISEC running jobs over $2M
Graduate of ISEC’s Field Leader Training and Core programs
Complete knowledge and understanding of ISEC products, services, processes and projects
Skilled in demonstrating high emotional intelligence (self-awareness and management, social awareness and relationship management)
Certified to train employees on forklift, scissors lift, flagging and other relevant safety topics
Expertise in scopes beyond those listed under minimum qualifications

Responsibilities

Build and maintain strong relationships with customers and vendors.
Hire, train, evaluate, discipline and if necessary, terminate field employees.
Drive and execute regional labor demands and engage/partner with the Field Recruiter to develop strategies around labor.
Responsible for the overall labor and installation success and profitability of the region.
Participate in weekly managers meetings.
Participate in Quarterly Division Review meetings.
Participate in pre-construction meetings.
Identify, develop, mentor and challenge employees with potential for future leadership roles.
Assist in cost-planning activities, such as annual budgeting (overhead, small tools, etc.).
Plan and lead quarterly Foreman/Superintendent meetings.
Responsible for coordination of all project installation activities to ensure smooth, efficient workflow and achievement of quality standards, profitability.
Perform weekly CTC review with other leaders, implement quick corrective action as required.
Monitor labor costs, installation general condition budgets and tool budgets by project.
Work with field employees and Project Managers to ensure quality control, timelines and cost control of labor on projects.
Work with Lead Installers to establish day-to-day goals, develop methods, techniques, and systems to improve the performance of the Installation Department, if applicable.
Assign work to Field Installers, actively managing job crew mix per schedules and labor rates, if applicable.
Manage long and short-range schedules on a weekly basis.
Implement Zero Punch program, if applicable
Oversee and coordinate all warranty service issues.
Oversee warehouse operations.
Travel as required to jobsites/vendors throughout the region.
Participate in project estimate.
Perform other duties as assigned.
Effectively communicate and implement the Company’s safety policies and procedures committed to the Safety Promise.
Establish an environment of “zero tolerance” for safety non-compliance and promote a positive atmosphere for safety excellence.
Coach employees who need improvement and assign work to only those employees trained and qualified to perform the task.
Active participant in the Regional Safety Leadership Team.
Ensure all recognized safety deficiencies are promptly corrected.
Report all injuries and incidents to Managers and Safety Department.
Preparing and lead Safety Meetings.
Ensure field employee safety training.