Installation Coordinator

Hoj Innovations•South Salt Lake, UT

1d•$65,000 - $85,000

About The Position

The Installation Coordinator will serve as the critical link between sales, project management, field installation teams, and customers. This role is responsible for scheduling and coordinating all aspects of material handling equipment installations including conveyors, racking systems, overhead bridge cranes, mezzanines, and automated systems. The ideal candidate will possess strong organizational skills, technical knowledge of material handling equipment, and the ability to manage multiple complex projects simultaneously while ensuring customer satisfaction and on-time project completion.

Requirements

Associate's degree in Business, Construction Management, or related field (or equivalent work experience)
Minimum 3-5 years of experience in project coordination, scheduling, or operations in the material handling, construction, or industrial equipment industry
Experience coordinating installation projects, field service operations, or construction projects
Familiarity with conveyors, racking systems, overhead bridge cranes, and material handling equipment
Proven ability to manage multiple projects simultaneously
Understanding of material handling equipment including conveyors, racking, overhead bridge cranes, mezzanines, and automated systems
Ability to read and interpret technical drawings, blueprints, and specifications
Knowledge of installation processes, methods, and sequencing
Familiarity with crane operations, rigging, and heavy equipment installation
Understanding of construction scheduling and critical path methodology
Knowledge of OSHA safety regulations and jobsite safety requirements
Exceptional organizational and time-management skills
Strong attention to detail and accuracy
Excellent communication skills (written and verbal)
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving abilities and proactive approach
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)
Experience with project management or scheduling software
Customer service oriented with professional demeanor
Ability to work collaboratively with diverse teams
Strong decision-making skills under pressure
Valid driver's license, with a clean driving record
Ability to occasionally travel to job sites for coordination meetings or inspections
Availability for occasional early morning, evening, or weekend communications to support field operations
Ability to work in an office environment with occasional visits to job sites
Must pass background check and drug screening

Nice To Haves

Experience with ERP or project management software (e.g., Acumatica, Microsoft Project, Smartsheet)
Previous experience in material handling equipment industry or with a distributor/integrator
Knowledge of overhead crane OSHA regulations (1910.179) and CMAA specifications
Experience coordinating automated systems or complex installations
Bilingual capabilities (English/Spanish)
Understanding of fabrication shop operations and production scheduling

Responsibilities

Schedule and coordinate installation projects from contract award through project completion
Create and maintain detailed project schedules including milestones, labor requirements, and equipment needs
Coordinate with customers to schedule site access, utility shutdowns, and installation windows
Schedule field installation crews, technicians, and subcontractors based on project requirements
Manage project calendar to optimize crew utilization and minimize downtime
Coordinate delivery schedules for equipment, materials, and fabricated components
Adjust schedules proactively to accommodate changes, delays, or emergency service calls
Track project progress and update schedules based on field feedback
Review project specifications, drawings, and scope of work for all installations
Conduct pre-installation planning meetings with project managers, sales, and field supervisors
Verify site readiness including access, utilities, and customer preparation requirements
Coordinate site surveys and pre-installation inspections
Identify potential conflicts, obstacles, or scheduling challenges early
Develop material staging and logistics plans
Coordinate crane rentals, lifts, and specialized equipment needs
Ensure all permits, insurance certificates, and documentation are obtained prior to installation
Serve as primary point of contact for customers regarding installation scheduling and coordination
Provide customers with installation timelines, crew arrival notifications, and project updates
Coordinate site-specific requirements including safety orientations, badge access, and facility rules
Address customer questions and concerns promptly and professionally
Conduct follow-up communications to ensure customer satisfaction
Manage customer expectations regarding timelines and project scope
Schedule and coordinate final walk-throughs and project closeouts
Coordinate field crew assignments based on skills, certifications, and project requirements
Ensure proper tools, equipment, and materials are available for each installation
Coordinate with fabrication shop on custom component production and delivery schedules
Manage inventory of installation materials and consumables
Coordinate with vendors and suppliers for equipment delivery
Track and coordinate subcontractor schedules and deliverables
Arrange transportation and logistics for crews and equipment
Maintain accurate project files including schedules, drawings, permits, and correspondence
Create and distribute daily/weekly installation schedules to field teams
Track project costs, labor hours, and materials usage
Generate project status reports for management
Document changes, delays, and schedule modifications
Maintain records of completed installations and project closeout documentation
Track warranty information and as-built documentation
Process field reports, timesheets, and expense reports
Provide technical support to field teams regarding installation procedures and specifications
Review shop drawings and installation drawings for accuracy
Coordinate technical questions with engineering, manufacturers, or suppliers
Assist in resolving field issues and installation challenges
Coordinate with crane installers on rigging plans and lift requirements
Ensure compliance with manufacturer specifications and industry standards
Verify that all crews have required safety certifications and training
Coordinate site-specific safety requirements and orientations
Ensure proper safety equipment and PPE is available for installations
Track OSHA compliance documentation
Communicate safety concerns or incidents to management immediately
Coordinate job hazard analyses with field supervisors
Ensure installations meet quality standards and customer expectations
Coordinate quality inspections and punch list completion
Track and resolve customer concerns or installation deficiencies
Coordinate warranty service calls and follow-up work
Implement corrective actions based on lessons learned

Benefits

Competitive salary commensurate with experience ($65,000 - $85,000 depending on qualifications)
Performance-based bonus opportunities
Comprehensive benefits package including health, dental, vision, life and disability insurance
Health Savings Account with company match
401(k) retirement plan with company match
Paid time off and holidays
Professional development and training opportunities
Opportunity to work with cutting-edge warehouse automation technology
Collaborative team environment with growth potential
Stable work schedule (primarily office-based with occasional site visits)