Installation Coordinator Install - Indirect
About The Position
Under moderate supervision, coordinates the installation, paperwork, and repairs for the Installation department. This role involves keeping management informed about issues such as deliveries, material shortages, backorders, and customer complaints. The coordinator is responsible for arranging the delivery and installation of products and materials at customer sites, ensuring timely resolution of customer complaints, and managing all aspects of building permits, including obtaining, inspecting, and signing off on local permits. Additionally, the position includes tracking warranty accounts, handling claims, and resolving customer complaints.
Requirements
- High school diploma or General Educational Degree (GED) and one (1) year of assembly or clerical experience; or equivalent combination of education and experience.
Responsibilities
- Coordinates the installation, paperwork, and repairs for the Installation department.
- Keeps management advised on any issues with deliveries, material shortages, backorders and customer complaints.
- Coordinates delivery and installation of products/material at customer’s sites.
- Ensures customer complaints are handled in a timely manner.
- Obtains building permits and ensures that all local permits are obtained, inspected, and signed off.
- Tracks warranty accounts, handles claims and resolves customer complaints.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
