Install & Service Coordinator Assistant

Generator Supercenter•Greer, SC

54d•$15 - $17

About The Position

Do you have a passion for organization and problem-solving? Are you interested in the fast-growing industry of backup power solutions? Look no further, Generator Supercenter of Greenville is seeking a skilled and motivated Install and Service Coordinator Assistant to join our team! About Generator Supercenter Generator Supercenter is the leading provider of backup power solutions for residential and commercial customers. Our commitment to exceptional customer service and top-quality products has made us the go-to source for backup power in the Greenville area. As an Install and Service Coordinator Assistant, you will play a critical role in ensuring our customers receive top-notch service and support. In this position, you will be assisting the Install Manager with scheduling installations and it’s all-around logistics. You may also perform clerical tasks, answer phones, and help around the office as needed.

Requirements

High school diploma or equivalent, college degree preferred
Minimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)
Strong communication and customer service skills
Excellent organizational and time-management skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office and CRM software
Knowledge of backup power systems is a plus, but not required
Valid driver's license and reliable transportation

Nice To Haves

Minimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)
Knowledge of backup power systems is a plus, but not required
college degree preferred

Responsibilities

Assist the Install Manager in coordinating installation schedules and logistics
Communicate with customers to schedule installation dates
Confirm correct equipment and permits are in place prior to installation
Maintain accurate and organized installation records and ensure all required documentation is completed
Update and maintain customer database with installation and service information
Communicate with customers to schedule routine maintenance and repairs
Assist in ordering warranty/repair parts and filing warranties with Generac
Follow up with customers after installation to ensure satisfaction and address any concerns
Provide administrative support to the Install Manager as needed