Install Manager

Allied Stone IncLubbock, TX

About The Position

The Install Manager at Allied Stone Inc. is a key leadership role responsible for overseeing and managing the end-to-end installation operations within our stone manufacturing facility. This exempt position requires dynamic organizational skills, effective communication, and collaboration with various teams to ensure the successful execution of installation projects.

Requirements

  • High School Diploma or Equivalent.
  • Bilingual in Spanish.
  • Proficient in MS Office Suite, including Excel.
  • At least three years of leadership experience, preferably in the stone industry.

Nice To Haves

  • Associate degree in a relevant field, such as Business Administration, Construction Management, or a related discipline.
  • At least five years of leadership experience, demonstrating the ability to manage and lead a team effectively.
  • Knowledge of CRM software, specifically SPS, or similar tools to enhance efficiency in project and customer management.

Responsibilities

  • Lead and coordinate installation projects, ensuring adherence to timelines, specifications, and quality standards.
  • Coordinate installation schedules considering project timelines and customer preferences. Collaborate with internal teams for accurate scheduling information.
  • Act as the primary point of contact for customers, addressing inquiries, providing timely updates, and ensuring a positive customer experience.
  • Review installations daily to ensure consistent adherence to quality standards. Identify areas for improvement and implement corrective actions.
  • Provide leadership and direction to the installation team. Foster a collaborative and efficient working environment.
  • Recruit, onboard, and manage subcontracted installation crews. Ensure compliance with company standards and quality expectations.
  • Maintain accurate and up-to-date records of installation schedules, customer preferences, and project details.
  • Actively seek opportunities for process improvement and efficiency gains.
  • Provide training and support for the installation team to enhance skills and ensure compliance with industry best practices and safety standards.
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