Inspection Coordinator

TEKsystemsHowell Township, NJ
2d$19 - $22Onsite

About The Position

This dispatcher will be responsible for scheduling install/service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. This dispatcher will be working for a nationwide known security company. The environment will be upbeat as the business is always busy. In their down time may help support warehouse and/or other office functions. Schedule: Monday - Friday This is an onsite role, full time, 40 hours a week. Hours: 8 am to 5 pm.

Requirements

  • Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
  • Proficient in Microsoft Office (Word, Excel & PowerPoint)

Responsibilities

  • Schedule appointments, dispatch technicians for service and installations.
  • Responsible for creating work orders, providing status to customer and following up with technicians.
  • Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
  • Complete contract paperwork and QC paperwork.
  • Schedule sub-contractor work.
  • Maintain appointment schedules.
  • Order material and equipment.
  • Receive material/equipment and issue material and equipment to technicians.
  • Complete daily reports.
  • Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
  • Conduct physical inventory.
  • Act as a liaison between Sales, Project Managers and technicians.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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