Insights Storyteller

Authenticx • Indianapolis, IN

3d • Remote

About The Position

At Authenticx, we’re on a mission to help healthcare organizations listen at scale to drive meaningful customer insights. Rooted in our values of Authenticity, Courage, and Fun, we build high-performing teams that are shaping the future of healthcare communication. What do we offer our team members? A culture based on our core values of Authenticity, Courage and Having Fun A collaborative environment that supports your personal and professional development Remote/virtual working flexibility Free health insurance options Comprehensive benefits - medical, vision, dental, life, and disability insurance HSA and FSA plans 401(K) Unlimited vacation time Perks at Work membership for discounts on shopping, travel and much more Who is our ideal Insights Storyteller? You are highly internally-motivated and want to be part of something that is bigger than yourself. You thrive on working with people and know that trust is at the heart of building positive and productive relationships. You enjoy and are highly skillful at presenting. You have experience drawing insights from deep dives into qualitative and quantitative data, and you can present those insights in the form of a compelling story. You know your way around Excel and PowerPoint, have comfort working in a virtual environment and over web-based teleconferencing, and maintain the highest standards of excellence with data. Past clients and colleagues might describe you as: Studious – You’re willing to spend time in the weeds of qualitative and quantitative data to discover patterns worthy of the client’s attention. Intellectually Curious—You have a positive and curious disposition that drives to you explore all avenues of data to derive meaningful conclusions. Disciplined – You can work independently and manage autonomy in your data analysis and schedule to meet deliverable deadlines. Engaging Presenter – You effectively use visuals and language to present information in a manner that is easy for audiences to digest and persuasive. Audience-Oriented – Your demeanor indicates a deep care for your audience and their needs, wanting to them to gain value from what you present. Effective Facilitator – You skillfully facilitate brainstorming, questioning, and conversation around the content you present. Responsive—You respond to client needs with a sense of urgency and demonstrate excellent judgment with how/what/when to respond. As an Insights Storyteller, you will be responsible for: Driving client success by analyzing interactions between our clients and their customers and presenting meaningful findings to our clients so they can make effective business decisions. You will do this by: Delivering 40-44 Insights Storytelling Sessions annually to contracted clients Collaborating with Authenticx client team to plan strategic direction for Insight Stories Developing expertise in Authenticx platform Conducting both quantitative and qualitative analysis to discover actionable insights Crafting relevant, compelling story lines that convey conversational data in a way that captures attention and drives client audiences to take meaningful action. Creating visually compelling PowerPoint decks to support the telling of data-backed stories. Presenting stories with effective delivery and facilitating discussion, brainstorming and questions (primarily online, occasionally in person) Creating post-presentation reports Executing on all of the above with excellence Work with Product Team for feature requests and platform development Ongoing learning and development around platform, clients, storytelling, strategy Continually honing the Authenticx approach to data-backed storytelling.

Requirements

• Bachelor’s degree in Business, Marketing, Writing or other relevant fields preferred.
• 3-5 years of experience in a B2B customer-facing role, especially in giving presentations.
• Experience analyzing qualitative and quantitative data and extracting meaningful, action-oriented insight.
• Skill in project management, research, quantitative and qualitative data analysis.
• Superior written and oral communication and presentation skills.
• Well-organized, with a high attention to detail and ability to prioritize.
• Strong project management and cross-functional leadership skills.
• Proficiency with MS Office (especially Excel and PowerPoint).
• Understanding of web applications with a desire to learn new technologies.
• Highly-collaborative; able to work well in a team environment.

Nice To Haves

• Software-as-a-Service (SaaS), Healthcare, or business-to-business (B2B) professional services experience preferred.
• Proven understanding of the Healthcare industry is preferred.

Responsibilities

• Delivering 40-44 Insights Storytelling Sessions annually to contracted clients
• Collaborating with Authenticx client team to plan strategic direction for Insight Stories
• Developing expertise in Authenticx platform
• Conducting both quantitative and qualitative analysis to discover actionable insights
• Crafting relevant, compelling story lines that convey conversational data in a way that captures attention and drives client audiences to take meaningful action.
• Creating visually compelling PowerPoint decks to support the telling of data-backed stories.
• Presenting stories with effective delivery and facilitating discussion, brainstorming and questions (primarily online, occasionally in person)
• Creating post-presentation reports
• Executing on all of the above with excellence
• Work with Product Team for feature requests and platform development
• Ongoing learning and development around platform, clients, storytelling, strategy
• Continually honing the Authenticx approach to data-backed storytelling.

Benefits

• A culture based on our core values of Authenticity, Courage and Having Fun
• A collaborative environment that supports your personal and professional development
• Remote/virtual working flexibility
• Free health insurance options
• Comprehensive benefits - medical, vision, dental, life, and disability insurance
• HSA and FSA plans
• 401(K)
• Unlimited vacation time
• Perks at Work membership for discounts on shopping, travel and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees