Insights Researcher

Conveo.ai • New York, NY

1d

About The Position

Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams.
#1 What problem are we solving, and why is this an important problem to solve
The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.
#2 The team you will join
You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.
#3 How we operate
We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
We work hard, and we have fun.
To keep our quality bar incredibly high, we want to execute with the smallest possible team.
The Role
Are you passionate about uncovering the deeper ‘why’ behind consumer behaviour?
As an Insights Researcher @Conveo, you’ll work closely with global clients across FMCG, consumer services, and tech clients, guiding them through qualitative inquiry that fuels brand, innovation, and marketing teams. You’ll own research projects end-to-end, from designing studies to synthesising insights and presenting narratives that inspire action.

Conveo is not a full-service agency, but a tech platform that offers a research team playing a key role in the success of our customers.
A key element in this role is running pilot projects that are key in gaining trust in the method and the platform, and lead to the client entering a long-term partnership with Conveo. In larger teams, pilots also play an important role in the continuous expansion to new teams and business units.
Secondly, the key to building this partnership successfully is to take a proactive approach to onboarding and educating clients on how the Conveo AI methodologies can be used optimally to achieve their insights objectives throughout the year. As the product evolves, it's crucial to keep informing key accounts how new features lead to new opportunities for the Clients to generate better insights.
Thirdly, customers develop relationships with their Conveo key researcher who deeply understands their strategic priorities and acts as a trusted advisor to plan research and how it fits into a larger framework for the customer.
Trust & deep connection with customers is key in our company growth strategy.
This role is perfect for someone who wants to lead impactful work, build strong client partnerships, and shape the future of qualitative research within an innovative, fast-moving organisation.

Requirements

• 6 to 10+ years of experience in market research and insights (client or agency-side).
• Strong and rigorous research and insights skills (qualitative expertise a plus).
• Curiosity about AI and eagerness to apply it in the insights space.
• Commercial acumen to spot and act on growth opportunities.
• Outstanding communication skills; clear, credible, and inspiring.
• A creative yet analytical problem-solver.
• A self-starter with a hands-on, let’s-make-it-happen mentality.
• The grit, drive, and passion to go beyond the ordinary.
• A desire to travel to Clients and marketing events to present results in person.

Responsibilities

• Design and execute qualitative research using the Conveo AI-led interview platform.
• Oversee the full lifecycle of qualitative projects, planning, recruitment, moderation, analysis, and delivery.
• Translate complex client briefs into thoughtful qualitative approaches that go beyond what is asked to uncover what truly matters.
• Synthesise rich qualitative data into compelling stories grounded in human truth.
• Develop strategic insight reports that inspire senior stakeholders and drive decision-making.
• Identify emerging themes, behaviours, tensions, and opportunities that help clients shape brand, innovation, and communication strategy.
• Manage internal and external resources, ensuring exceptional quality and on-time delivery.
• Lead client briefing sessions, shaping high-impact proposals and research frameworks.
• Serve as a trusted advisor to clients, guiding them through findings, implications, and strategic recommendations.
• Build long-term relationships that uncover ongoing growth opportunities.
• Work closely with account management and customer success to turn the client’s ambitions for research into Conveo revenue growth.
• Use your existing experience, client interactions, and daily use of our platform to bring our product to the next level and help shape the future of the industry.
• Find opportunities to share research with the world and execute on them by collaborating with marketing and clients across various channels (conferences, blogs, PR, social etc.)

Benefits

• Own attention for a hyper-growth, YC-backed AI company.
• Direct access to founders and high-leverage operators.
• Help define how AI-powered research becomes the global default.
• Be part of a team aiming to go from one to one hundred million ARR in record time.
• Competitive compensation with meaningful equity upside.
• A culture built on taste, speed, ownership, and ambition.
• Opportunities to travel globally and build real relationships with customers shaping the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed