Inside Territory Manager
About The Position
Summary of Position: Performs professional activities for Security First Managers (Company) overseeing the performance and productivity of assigned agencies and inside sales. Work involves contributing to the development of action plans for growth and improvement and participates in providing ongoing training through relevant platforms. Work is performed under limited supervision with latitude in the use of initiative and independent judgment. Position seeks technical guidance only on unusual or complex problems or issues. Essential Job Functions: Assists in monitoring agency results, identifying trends, and contributing to action plans that aim to improve performance and meet expectations Assists in providing recommendations for appropriate actions and supports in coordinating/delivering training on risk selection, product segmentation, and technology enhancements Supports agents in writing profitable business by utilizing Company-provided resources Assists in presenting new agency prospects to leadership for review and approval Assists in providing leadership with regular status reports, including action plans, rehabilitation opportunities, agency analysis, and monthly expense reports Maintains a customer service orientation and positive image of the Company; provides courteous, prompt, and professional approach to exchanging information and resolving issues; adheres to strict confidentiality requirements Responds to emergency call-ins for weather incidents, natural disasters, or other critical events The job duties might change in the event of a natural catastrophe that impacts our customers and you might be required to work additional hours Maintains positive communication and interaction with Company personnel, representatives from external organizations, and the public Establishes and maintains effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds Performs other duties as assigned with or without accommodation
Requirements
- High school diploma or GED
- Two (2) years of related experience in sales and property & casualty insurance OR an equivalent combination of education, certification, training, and/or experience
- Must be required to possess a valid state of Florida drivers license
Nice To Haves
- Industry acknowledged designation and/or Florida 2-20 Resident General Lines license
Responsibilities
- Assists in monitoring agency results, identifying trends, and contributing to action plans that aim to improve performance and meet expectations
- Assists in providing recommendations for appropriate actions and supports in coordinating/delivering training on risk selection, product segmentation, and technology enhancements
- Supports agents in writing profitable business by utilizing Company-provided resources
- Assists in presenting new agency prospects to leadership for review and approval
- Assists in providing leadership with regular status reports, including action plans, rehabilitation opportunities, agency analysis, and monthly expense reports
- Maintains a customer service orientation and positive image of the Company; provides courteous, prompt, and professional approach to exchanging information and resolving issues; adheres to strict confidentiality requirements
- Responds to emergency call-ins for weather incidents, natural disasters, or other critical events
- Maintains positive communication and interaction with Company personnel, representatives from external organizations, and the public
- Establishes and maintains effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds
- Performs other duties as assigned with or without accommodation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
