Inside Service Sales Representative

GEA Group • York, PA

23h • $80,000 - $100,000

About The Position

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. GEA Group, located in York, PA, is on the hunt for a new Service team member. The Inside Service Sales Representative is responsible for implementing and managing the sale of Spare Parts, Repairs, Field Service, Service Projects, and Service Level Agreements for RT Service - NAM

Requirements

• Bachelors Degree in Engineering, Food Science, Business, or related field preferred.
• 3-5 years of experience in Sales/Sales Support is preferred
• Must understand technical process and have a firm understanding of service capabilities
• Must have the ability to learn current ERP system used for order entry/processing
• Inherent sense of urgency about sales and customer satisfaction.
• Proficient in all Microsoft applications.
• Excellent organization skills.
• Must be available to travel 15% of available working time

Responsibilities

• Effect sales of GEA Service Solutions – North America; represent the company in a professional manner
• Actively promote the GEA business – to external customers and internal employees
• Develop trusting relationships with key decision makers within the market
• Travels to potential and existing clients for sales support/evaluation as needed
• Actively prepare proposals for smaller scale projects (service projects) and large plant Service Level Agreements
• Responsibility for order entry into ERP system, project management, execution, and invoicing
• Assist with training Service Project Execution group for the above item
• Maintain Service Projects on Hotlist and appropriate CRM database
• Assist with large project Spare Parts orders – provide follow up and ensure the sale is executed
• Participate in the negotiation of offers, quotations, and contracts (customer T&C’s)
• Obtain assistance from other groups (Sales, Engineering, Production, etc.) for more complicated applications
• Manage service projects/service calls to ensure timely delivery of products/services while achieving budgetary goals.
• Provide excellent customer service/support
• Provides market feedback (competition, trends, etc.) to Solution Service

Benefits

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level