Inside Sales Support

Hoshizaki America • Brea, CA

11d

About The Position

Provide support to Area Sales Managers and Regional Sales directors by engaging with customers to determine sales quotation requirements, writing quotations, and performing aftermarket support. Other responsibilities as assigned.

Requirements

• 2+ years inside and/or outside sales, or customer service/inside sales support or similar
• Good people skills to deal with customers and an enthusiastic personality
• Self-motivated, effective time management, organization & multi-tasking skills
• Strong verbal & written communication skills with professional phone etiquette
• Knowledge of Microsoft Office, Excel, Outlook, Teams

Nice To Haves

• Foodservice industry experience preferred
• Ability to read and decipher 11400 project plans preferred

Responsibilities

• Provide exceptional customer service and support: answer sales calls & problem solve
• Proficient in Auto Quotes
• Utilize AQ to prepare quotes for customers/dealers
• Review bid documents (specs & plans) to create competitive bid analysis
• Daily use of CRM per procedures & metrics; help to contribute to overall company goals
• Be a product expert
• Attend some customer-related events with ASM/SAM/RSDs
• Work in a team environment, with capacity to assist multiple ASMs
• Maintain professionalism, diplomacy, and tact to portray the company in a positive manner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees