Inside Sales Support - Field

Dover Corporation•Kennesaw, GA

30d•$29 - $32•Hybrid

About The Position

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. The Role: As the Inside Sales Support for the Field, you will be responsible for supporting our Great Lakes Region Account Management team aligning with the company's key strategies, maximizing value to the customers, and increasing the company's revenue.

Requirements

B.A. or B.S. degree, preferably in Business Administration or Marketing.
Ideally, have at least 1-year of sales experience with a proven track record achieving goals and connecting with customers.
Team player and passion for sales.
Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional - emails; informational - call reports, meeting minutes; persuasive - customer proposals).
Understanding of CRM (such as SalesForce.com) and MS Office applications (Excel, Word, PowerPoint and Power BI).
Strong analytical skills.
Must be able to perform in a fast-paced environment and effectively handle competing priorities and timelines.
Desire to grow career in sales organization and future ability to move into a field-based account management role.

Responsibilities

Interact directly with Account Managers and extended Support Team (Pre-Sales Engineers, Supplies & Services Account Rep, Field Service Managers, Project Managers)
Follow up on opportunities and quotes, in prioritization and alignment with the Account Managers, facilitating accurate forecasting, and maximizing revenue generation.
Proactively manage data in assigned accounts ensuring it is complete and up to date (account information/Contacts/Install Base/Competition).
Coordinate among different stakeholders in order to address complex deals/quotations and preparation upfront of the presentation.
Prospect new customers to capture new opportunities.
Install Base Opportunity management and qualification of automatically generated renewal opportunities, together with the account owner.
Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
Monitor Projects Schedule and Delivery.
Provide support for Quarterly Business Reviews.
Customer Digital Engagement and prospecting through LinkedIn navigator.

Benefits

a 401(k) savings plan with employer contributions
medical, dental and vision insurance
wellness programs
health savings account, health care and dependent care flexible spending accounts
company paid short-term disability and long-term disability
company paid employee basic life and AD&D insurance
supplemental employee and dependent life insurance
optional accident, hospital indemnity and critical illness insurance
adoption, surrogacy, and fertility benefits and assistance
commuter benefits
parental, military, jury duty, and bereavement leaves of absence
paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 64 paid sick leave hours annually or as provided under state and local paid sick leave laws
tuition reimbursement at the maximum amount of $5,250 per employee per calendar year
business travel services
employee discounts
an employee assistance program that includes company paid counseling sessions and legal services