Inside Sales Support & Account Management

Schneider Electric•Buffalo, NY

34d•$51,200 - $76,800

About The Position

Make a meaningful impact at Schneider Electric. We are looking for a dynamic and customer-focused professional to join our Inside Sales team. In this role, you will manage a portfolio of accounts across diverse geographies and customer segments, driving sales growth and delivering exceptional customer experiences through virtual engagement.

Requirements

Bachelor's degree in Business, Marketing, Engineering, or related field.
3+ years of experience in sales, account management, or customer service.
Strong communication and interpersonal skills.
Proficiency in CRM platforms and virtual communication tools.
Self-motivated, organized, and adaptable in a fast-paced environment.
Passion for delivering customer-centric solutions and driving business growth.

Responsibilities

Customer Relationship Management: Build and maintain strong, long-term relationships with assigned accounts, ensuring consistent engagement and satisfaction.
Sales Execution & Support: Execute strategic sales actions, prepare quotes, process orders, and manage customer data using CRM tools like Salesforce and HubSpot.
Lead Qualification & Engagement: Respond to inbound inquiries, qualify leads, and support external sales teams by scheduling meetings, demos, and site visits.
Technical Expertise: Understand and communicate the value of data center cooling solutions, including CDUs, liquid-to-air, and refrigerant-based systems. Interpret basic cooling requirements such as BTU loads and flow rates.
Sales Process Coordination: Support the full sales cycle from inquiry to purchase order, coordinating with engineering, logistics, and channel partners to ensure timely delivery.
Performance Monitoring: Track account performance, pipeline progress, and sales metrics to identify trends and opportunities.
Cross-functional Collaboration: Partner with marketing, applications engineering, and service teams to deliver tailored solutions and relay customer feedback for continuous improvement.

Benefits

medical (with member reward points)
dental
vision
basic life insurance
Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements
paid family leaves
401(k) + match
well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
opportunity to purchase company stock (eligibility depends on start date)
military leave benefits