Inside Sales Supervisor

ACME ELECTRIC MOTOR INC•Rochester, MN

6d•$55,000 - $62,000

About The Position

Do you consider yourself a natural leader who can motivate your team to reach new heights and exceed lofty goals while working alongside them? Do you strive to build relationships with customers to help them find what they need to meet and exceed their business goals? If this sounds like you, join Acme Tools as the Inside Sales Supervisor of our in Rochester, MN! Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations throughout North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and DIY enthusiasts with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation for over 75 years, we take pride in our community involvement, our employee-focused approach, and our drive for continuous growth. Our employees enjoy a work environment where everyone takes pride in their work and can see their direct impact on the company.

Requirements

2+ years of sales and/or customer service experience
Strong computer skills and to be able to learn new software
Strong communication skills
Ability to work a rotating Saturday shift
Ability to lift up to 50 lbs.
Ability to stand on a hard surface for extended periods of time
Ability to frequently push, pull, squat, bend, and reach

Nice To Haves

Some knowledge of tools and equipment
Previous retail or customer service leadership experience

Responsibilities

Providing direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving customer complaints, and assisting in resolution)
Requesting warehouse assistance in locating and delivering products, service department assistance in the preparation of equipment, and requisitioning merchandise from the Distribution Center and Purchasing department
Reviewing quotes and pricing-related issues and ensuring compliance with pricing policies
Assisting in recruiting, interviewing, training, and supervising Inside Sales Associates
Overseeing the DOT program
Ongoing training and responsibilities to become a go-to resource for Inside Sales Associates
Helping in maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
Duties and responsibilities of Inside Sales Associates
Completing related tasks as assigned