Inside Sales Supervisor

RTO National•Greenville, SC

About The Position

Join RTO National as a Inside Sales Supervisor in Greenville, SC, where your leadership in business development will drive the success of our dynamic sales team. This role offers exciting opportunities to shape strategy and mentor Business Development Managers, while fostering a customer-centric culture that thrives on problem-solving and excellence. You’ll be part of a high-performance environment that values forward-thinking solutions and integrity, encouraging creativity and accountability as you lead your team to exceed targets. With responsibilities that blend supervision and hands-on sales involvement, you will find each day presents new challenges and rewards. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career by applying for this unique opportunity to excel in a supportive and innovative company culture. Please visit our website at www.rtonational.com to learn about who we are and what we do As a Inside Sales Supervisor at RTO National, you will play a pivotal role in driving sales performance while providing essential support, coaching, and supervision to our team of Business Development Managers. Your responsibilities include conducting regular one-on-one coaching sessions to reinforce effective sales behaviors and address any challenges team members may face. You will monitor key performance indicators (KPIs), activity levels, and pipeline health to identify performance gaps, effectively implementing improvement plans to enhance team productivity. In this dynamic position, you will ensure adherence to sales processes, policies, and documentation standards while communicating vital system and process updates to your team. Collaborating closely with both Inside and Outside Sales leadership, you will partner to support dealer growth, thus contributing to the overall success and excellence of our business development initiatives. Join us in creating a customer-centric environment that fosters innovation and accountability.

Requirements

A consultative sales mindset - you know how to prospect, build pipeline, and close with confidence
A passion for coaching and developing sales talent to hit (and exceed) goals
Experience using lead gen tools, outbound strategies, and CRM systems to drive results
The ability to turn KPIs and activity metrics into action plans that boost performance
Strong communication skills - you can influence, inspire, and build trust with dealer partners and internal teams
Confidence navigating objections and complex sales conversations
A highly organized, execution-focused approach to managing multiple priorities
Sharp attention to detail with strong CRM discipline and reporting accuracy
The agility to thrive in a fast-paced, evolving sales environment
A collaborative mindset and the ability to partner cross-functionally with Relationship Management, Outside Sales, and more
Solid negotiation skills, business acumen, active listening, and time management expertise

Responsibilities

Conducting regular one-on-one coaching sessions to reinforce effective sales behaviors and address any challenges team members may face.
Monitoring key performance indicators (KPIs), activity levels, and pipeline health to identify performance gaps, effectively implementing improvement plans to enhance team productivity.
Ensuring adherence to sales processes, policies, and documentation standards while communicating vital system and process updates to your team.
Collaborating closely with both Inside and Outside Sales leadership, you will partner to support dealer growth, thus contributing to the overall success and excellence of our business development initiatives.