Inside Sales Specialist
About The Position
Iowa Pump Works, a UFT company, is a pump sales, service, and consulting company with offices in Ankeny, Iowa, and Louisville, Nebraska. We offer a wide range of products for municipal, industrial, and construction projects, including water and wastewater pumps. Our factory-trained technicians are always available to assist with pump repairs, motor repairs, and control panel repairs. As part of the Iowa Pump Works family, Minnesota Pump Works (2012) and Wisconsin Pump Works (2016) also provide pump sales, services, repairs, and consulting services to North Dakota, South Dakota, and the upper Michigan peninsula. We are hiring an Inside Sales Specialist in Ankeny, IA. This is an on-site position. You will be responsible for managing projects and customers before and after the receipt of an order. Our Inside Sales/Customer Support Staff manage projects through the complete sales cycle, and provide technical support to engineers and customers as required
Requirements
- 2+ years of experience within an inside sales or sales support position is required.
- High School diploma or equivalent is required. A technical degree (B.S.) in science and/or engineering is desired.
- Must be familiar with Microsoft Office Products including Word, Excel, Teams, and Outlook.
- The ability to learn and apply technical information about the companyâs products.
- The Inside Sales team operates autonomously therefore strong time management skills, excellent verbal and written communication skills, attention to detail, and the ability to meet project timelines without oversight is required.
- Must be comfortable working on-site 5 days a week in our Ankeny, IA office.
Nice To Haves
- Experience working within the water/wastewater or commercial construction industries desired.
- Pump and mechanical knowledge is a plus.
Responsibilities
- Work directly with sales staff (Outside & Inside) to provide customers with solutions to their needs which entails: obtaining required information from either the customer or sales staff, utilize NetSuite to create a project and then quote customer accordingly.
- Directly communicate with our suppliers to obtain pricing in order to quote customer/sales team.
- Prepare quotes, convert them to orders, and follow up on pending quotes and orders.
- Demonstrate multitasking skills to complete job duties efficiently.
- Provide exceptional customer service through interacting with customers over the phone to support product and sales.
- Communicate order status and financials with the accounting and sales teams.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
