Inside Sales Site Developer, Quill

Staples Inc. • Lincolnshire, IL

11h • Hybrid

About The Position

Quill’s Inside Sales Site Developer Team is seeking motivated, energetic, and
customer‑focused sellers who thrive in a fast‑paced environment. In this role,
you’ll engage directly with Quill’s managed customer base—public and commercial
sector accounts—while driving reactivation and growth opportunities across
deeply inactive and prospective customer locations. You’ll make an immediate
impact by supporting customers, uncovering new opportunities, building strong
relationships, and contributing to a positive and collaborative team culture.

Requirements

• Associate or Bachelor’s degree (or equivalent experience)
• Ability to work onsite in Lincolnshire, IL for first two weeks of training
• Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid)
• Proficiency with Microsoft Excel, PowerPoint, Outlook
• Professional communication skills
• Ability to learn new tools/systems quickly
• Ability to navigate multiple sales approaches
• Strong customer‑first acumen

Nice To Haves

• 1+ years B2B sales or service experience
• Proven ability to meet/exceed sales metrics
• Strong organization and time management
• Experience in fast‑paced, evolving environment
• CRM experience (Salesforce or similar)
• Resilient and able to handle rejection well
• Team‑oriented with initiative and enthusiasm
• Curious, eager to learn and develop sales skills

Responsibilities

• Make daily outbound calls to Quill customers who have not ordered in 7+ months
• Make daily outbound calls to prospective locations affiliated with a managed customer entity
• Accept inbound calls from managed‑entity customers and ensure all needs are met
• Negotiate pricing and process special quotes for various customer opportunities
• Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations
• Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas
• Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach
• Maintain strong communication channels with account managers to relay customer trends and pricing insights
• Collaborate with sales specialists and cross‑functional partners to expand revenue across categories
• Maintain accurate CRM records, activity logs, and pipeline updates
• Apply coaching and feedback to continually improve performance
• Meet and exceed monthly/quarterly quotas and key performance metrics
• Contribute to a positive team culture

Benefits

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online/Retail Discounts, 401(k) Match, Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees