Inside Sales & Service Support

BLAKE & PENDLETON INC • Canton, MS

1d • Onsite

About The Position

We are currently seeking a motivated Inside Sales and Service Support person in our Jackson, MS, Branch office. The Inside Sales and Service Support will perform the following tasks:
Enter quotes into our ERP System
Provide customers with prices, lead times, etc.
Communicating with our Vendors
Provide Customer Service as needed
Following up on Credit Memos
Receive Parts shipped to the branch and stage them in the warehouse
Research parts
Processing Tickets
Managing manufacturers' warranties
Organizing, managing, and following up with service tickets

Requirements

• 3+ years’ verifiable experience in an Inside Sales or Parts role
• 3+ years of verifiable forklift experience
• Proficient in Microsoft Applications, especially Excel and Word
• Excellent verbal & written communication skills
• Detail-oriented
• Able to work independently and as a team player
• Organized, able to multitask
• Self-starter in a high-paced work environment
• Work within established procedures and meet deadlines

Nice To Haves

• Warehouse staging experience a plus

Responsibilities

• Enter quotes into our ERP System
• Provide customers with prices, lead times, etc.
• Communicating with our Vendors
• Provide Customer Service as needed
• Following up on Credit Memos
• Receive Parts shipped to the branch and stage them in the warehouse
• Research parts
• Processing Tickets
• Managing manufacturers' warranties
• Organizing, managing, and following up with service tickets

Benefits

• Medical (with option for spending accounts)
• VOL Dental
• VOL Vision
• VOL Life and Dependent Life
• 401k (with a match)
• VOL GAP (hospital, critical illness, and accident coverages)
• Accrued Vacation and Sick Time
• Note: Wages are competitive and commensurate with skill and experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees