Inside Sales Representative

Precision Inc • Pella, IA

2h

About The Position

Serves as the main point of contact with customers within their territory, for purposes of handling product quotations, order processing, and other customer service-related issues.

Requirements

• Highly energetic, great attention to detail, and highly organized.
• Superior verbal and written communication skills; excellent interpersonal skills
• Self-motivated with excellent organizational and time management skills to include the ability to multi-task and effectively manage multiple accounts.
• Exceptional customer service skills.
• Motivated by creating relationships with others.
• Have basic ability to read and understand blueprints and/or order specifications.
• Demonstrate mechanical aptitude and ability to solve problems using training, experience and reasoning skills
• Strong typing capabilities and PC proficiency

Responsibilities

• Be the main point of contact for all customers within the assigned territory for purposes of providing quotes, receiving and processing orders and other customer service-related items.
• Answer all calls in a timely manner to ensure the customer receives prompt attention.
• Create, process and deliver quotations for PPI products.
• Efficiently and accurately enter all necessary order information into the system.
• Process and enter change orders in a timely manner.
• Effectively communicate expedited delivery requests to all appropriate PPI departments.
• Learn and possess strong product and system knowledge.
• Maintain good communications with customers within the assigned territory.
• Process service adjustment requests.
• Communicate regularly with all Territory, Area and Regional Sales managers within assigned territory.
• Communicate positively with supervisors, co-workers, and other internal and external customers
• Provide backup to other Inside Sales Representatives as needed and able.
• Perform extra assignments in other areas and related task assignments in the work area.
• Continually participate in additional training related to the job.
• Regular, consistent attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED