Inside Sales Representative

First Nation Group•St Petersburg, FL

About The Position

The Inside Sales Representative role is not a telemarketing, customer service, or field support role. This role is based solely on the ability to drive revenue growth through promotion of the Company’s product portfolio. This representative will be highly trained in all facets of our business, allowing independence to manage the sales process from beginning to end for all assigned products. In addition, this representative must feel comfortable making daily phone calls, scheduling virtual customer appointments, working with OEM partners, generating interest, and closing sales.

Requirements

A minimum of 1 year experience in commissioned; tangible product sales required
Track record of demonstratable sales growth and quota attainment
Ability to present multiple product lines
Understanding of ERPs, CRM systems
Experience using Microsoft Suite software
Ability to work independently, and in teams, to consistently meet commitments
Comfortable working in a dynamic and fast-paced environment
Utilizes proactive approach to issues and problem solving
High personal discipline, attention to detail and work quality
Desire and motivation to learn new skills and expand knowledge to improve job performance and self-improvement
Strong verbal and written communication skills; ability to communicate effectively with all levels
Strives for excellence and upholds organizational standards such as cooperation and confidentiality
Ability to build rapport and long-term relationships
Active listening capabilities and ability to tailor messaging to the audience
Ability to identify, qualify, and close leads
Skilled in objection handling and negotiation techniques
Ability to influence decision-maker
Strong follow-up and attention to detail
Proficient in managing multiple accounts and tasks
Must pass drug testing.
HS diploma or equivalent required

Nice To Haves

Working knowledge of medical devices
Experience with the DoD, the VA, or other government agencies
Bachelor’s degree preferred

Responsibilities

Develop meaningful relationships with new customers and deepening relationships with existing customers
Develop a strong knowledge base with regard to the Company’s products and value add programs
Sell the entire First Nation Group product and patient solutions portfolio remotely via phone, TEAM’s, ZOOM, or other forms of communication
Perform online demos to prospects on an as need basis
Sell clinical and operational solutions to all levels of decision makers across multiple agencies in the government market
Manage complex customer solutions over the phone
Present new products and initiatives based on customer need: educating customers on current industry trends and regulations
Expand current customer database within assigned territory
Form strategic relationships with each OEM counterpart to successfully promote and sell products
Understand all government contracts, where products reside and explain purchase options to customers
Cold calling and prospecting to develop new business opportunities
Prepare bids/quotes
Work cross departmentally to identify new opportunities/leads leveraging data analytics and field intel
Maintain customer engagement and purchase history using a Customer Relationship Management tool (e.g., Insightly) and other software
Punctuality and regular attendance are necessary to meet deadlines.
Must maintain a positive work atmosphere by behaving and communicating in a manner to get along with customers, clients, co-workers, and management.
Must be able to work under supervision and respond appropriately and professionally to criticism from a supervisor.
Must follow all employee health and safety cleaning protocols as established by the work location.