Inside Sales Representative - Snapshot

Waste Management, Inc. (WM)•Phoenix, AZ

7h•$21•Remote

About The Position

This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit. I. Job Summary Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Requirements

Must live and work in the US.
Education: High school diploma or GED (accredited).
Experience: Two (2) years customer service experience (in addition to education requirement).
Organizational skills
Proficient with Computer and Software Applications
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Responsibilities

Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
Establishes and maintains a high level of customer satisfaction in all sales transactions.
Consistently meets or exceeds weekly and monthly sales activity goals.
Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
Attracts, generates, manages and records leads from outbound telephone marketing.
Demonstrates excellent organizational and problem solving skills.
Exhibits proficient knowledge and use of personal computer and computer software applications.
Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
Effectively uses WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.