Inside Sales Representative - Great Entry Level Point for Sales Career - Columbus, Ohio

Wasserstrom•Columbus, OH

57d

About The Position

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have an opening for an Inside Sales Representative in our Hospitality Division in Columbus, Ohio . The Inside Sales Representative offers sales support for the sales representatives including administrative and client support services. Works as a liaison between the Company and client to ensure all distribution requirements are being met.

Requirements

A Bachelor's Degree or equivalent combination of education and experience
Detail oriented and strong organization skills
Strong communications skills, both written and oral
Strong Multitasking skills
Ability to work independently in a remote office environment
Great customer service skills

Nice To Haves

Prior sales or customer service experience is preferred.

Responsibilities

Provide exceptional customer support, respond to customer issues in a timely and thorough manner
Coordinate new store openings and roll-out orders for existing customers
Create and update master quotes and store specific quotes for new store openings
Manage openings and coordinate on time deliveries with transportation
Manage rollouts and coordinate on time deliveries with transportation
May travel on site to assist with customer’s receipt of shipment
Review inventory status for openings and rollout orders, work with purchasing to ensure stock is available by required dates
Coordinates and follows through with the internal departments to insure and expedite customer's requirements
Providing daily support to the outside sales team, to include:
Review orders on hold and release as necessary
Review back-orders for key accounts
New item set ups and forecasting modifications
Sample requests for customers
Product sourcing and pricing new items
Assist sales team in maintaining existing accounts and identifying opportunities for growth.
Work on potential new customer RFPs/RFQs
Working on generating business with existing customers with little or no recent sales activity
Identify or suggest new products as requested or available and confirm adequate inventory exists for client needs.
Detect and resolve service deficiencies reported by customer service representatives or by clients.