Inside Sales Representative - San Antonio, Texas

JCB North America • San Antonio, TX

22h

About The Position

80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
The Inside Sales Representative plays a vital role in supporting the Texas Dealer network by generating retail sales, driving compact equipment growth, and expanding JCB’s market share. This position is responsible for building and maintaining strong customer relationships, partnering closely with dealer representatives, and actively contributing to revenue growth through proactive engagement and business development efforts.

Requirements

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum 2 years of inside sales or related experience.
• Previous experience in a retail, serving, or call center environment is highly valued, demonstrating strong interpersonal skills and the ability to thrive in customer-facing roles.
• Strong verbal and written communication skills.
• Proficiency in CRM tools (e.g., Salesforce).
• Ability to work independently and in a fast-paced environment.

Nice To Haves

• Experience in equipment, machinery, or construction sales.
• Bachelor’s degree in Business, Marketing, or related field.
• Familiarity with the Texas equipment market.
• Strong technical aptitude or understanding of heavy equipment.
• Track record of exceeding sales targets.

Responsibilities

• Collaborate with dealer sales teams to support equipment sales and customer retention.
• Conduct virtual equipment demos and product presentations.
• Manage CRM database to ensure accurate tracking of prospects and opportunities.
• Provide timely and accurate quotes to customers and dealer partners.
• Achieve monthly and quarterly sales targets.
• Respond promptly to customer inquiries and follow up on leads.
• Stay up to date on product knowledge and market trends.
• Provide weekly reporting on sales activity and pipeline.
• Support sales campaigns and promotional activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees