Inside Sales Representative

Stokes PharmacyMount Laurel Township, NJ

About The Position

The Inside Sales Representative is responsible for generating sales and market share growth and enhancing profitability with assigned veterinary clinics and customers. This role focuses on managing and expanding existing accounts as well as acquiring new accounts. The position holder accomplishes this through virtual sales calls, proactive communication, and strategic planning. The incumbent is responsible for building strong relationships with all the key customer stakeholders as well as responsible for virtual Stokes Healthcare technical product and sales training of account staff. The ISR is expected to collaborate with Client field-based teams and Management. The Inside Sales Representative will establish relationships and maximize sales performance in segmented territories not covered by the field sales team.

Requirements

  • Bachelor's degree preferred
  • Minimum of one to five (1-5) years of relevant sales experience in a competitive selling market in an Inside Sales environment
  • Animal Health or related industry experience preferred
  • Outstanding social skills
  • Excellent verbal and written communication skills
  • Excellent listener with strong telephone and in person presentation skills
  • High energy, self-motivated individual who is passionate about Stokes and our clients/prospects
  • Ability to multi-task; must possess strong time management skills
  • Strong computer and internet usage skills
  • Experience using a CRM database (familiarity with Zoho is a plus)
  • Good understanding of internet technologies, web browsers, connectivity, terminology, and basic website troubleshooting
  • Proficiency in Microsoft Office products
  • Must have a flexible schedule and be able to adapt to an on-the-go schedule, based on business demands.

Nice To Haves

  • Veterinary sales experience a plus

Responsibilities

  • Identifies and pursues sales opportunities virtually with accounts.
  • Develops and maintains a pipeline of prospective accounts.
  • Organizes, participates, and leads virtual events, webinars, and meetings to promote Stokes Healthcare products and services.
  • Maintains and utilizes expert product knowledge and highly effective selling skills to influence customers to support the use of Stokes Healthcare promoted products
  • Meet overall sales objectives and sales quota.
  • Establish relationships with key personnel at targeted accounts and provide ongoing service to maintain and grow Stokes Healthcare product market share and access.
  • Execute a call-cycle at the account and veterinarian level that delivers our reach and frequency expectations to generate expected outcomes and revenue.
  • Develops an excellent knowledge base of all assigned clinics, including the products they stock, their business objectives, their decision-making processes, the key staff members, and technology footprint.
  • Develop and execute a territory business plan with resource allocation per expectations - effectively implementing the full complement of Stokes Healthcare resources and following up to maximize ROI.
  • Utilize our Customer Relationship Management (ZOHO) system to pre-call plan, enter call notes, and document customer follow-up communications to develop continuous growth opportunities.
  • Generate interest and get offices signed up to our online prescribing system, iFill
  • Maintain call productivity and metrics that are required by program.
  • All other tasks as requested or assigned.
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