Inside Sales Representative – Enterprise Print & Managed Print Services

HP • Rio Rancho, NM

3d • $30 - $35

About The Position

The Inside Sales Representative (ISR) plays a critical role in driving sales success for our Enterprise Print and Managed Print Services business. This role is responsible for engaging with potential clients, aligning solutions with business goals, and executing sales strategies through outbound efforts and consultative selling. The ISR will work in close partnership with two Field Sales Representatives , providing essential support across account planning, lead qualification, and customer engagement. This collaboration ensures a seamless experience for customers and maximizes sales effectiveness.

Requirements

• High School Diploma, GED, or equivalent work experience.
• Typically 4–6 years of experience in inside sales, telesales, or a related field.
• Inside Sales & Consultative Selling
• Business Development & Planning
• CRM Tools (e.g., Salesforce)
• Cold Calling & Prospecting
• Cross-Selling & Upselling
• Customer Relationship Management
• Sales Strategy & Forecasting
• Effective Communication & Results Orientation
• Digital Fluency & Customer Centricity

Nice To Haves

• Experience supporting field sales teams is a plus.

Responsibilities

• Conduct outbound sales activities independently, moving leads through the pipeline with a strong understanding of the sales process.
• Support two Field Sales Representatives by coordinating account activities, preparing quotes, and managing follow-ups.
• Meet or exceed assigned sales quotas and performance goals through transactional and solutions-based selling.
• Apply strategic thinking to align customer needs with business objectives, escalating complex opportunities to Field Sales as needed.
• Use consultative selling techniques to uncover customer needs and present tailored solutions.
• Prospect within existing accounts and identify new opportunities to grow revenue.
• Maintain accurate sales pipeline, forecasts, and CRM records (e.g., Dynamics).
• Collaborate with internal teams to ensure coordinated account management and improve win rates.
• Own forecasting accuracy by leveraging historical data, market trends, and customer insights.
• Coordinate resources and support to execute sales strategies effectively.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees