Inside Sales Representative
About The Position
As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities. Are you ready for a sales career? If you’re energetic, customer-focused, and motivated to build a long-term career with a thriving, growth-oriented organization, we’d love to hear from you! Our Inside Sales team plays a critical role in driving profitability, efficiency, and customer satisfaction. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our inside sales professionals collaborate across departments to grow the business and ensure maximum customer satisfaction.
Requirements
- Knowledge and experience in sales and/or sales administration
- Strong computer skills including Microsoft Office, ERP systems, CRM systems
- Ability to multitask, prioritize, and work efficiently in a fast‑paced environment
- A curious nature and a drive to learn, develop, and continuously grow
- Effective written and verbal communication skills
- Ability to present information and respond to questions from customers, clients, and internal teams
- High School diploma and relevant professional experience (2+ years)
Nice To Haves
- Bachelor’s degree is preferred
Responsibilities
- Maintain and enhance foundational customer relationships while growing sales revenue and margins
- Collaborate with logistics units and account managers to serve your customer base
- Stay informed on industry events including regional projects within the market
- Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions
- Promote products and value‑added services to meet customer needs
- Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel
Benefits
- Medical, dental, vision coverage
- Gym membership reimbursement, and Vitality® Wellness Rewards
- Paid Time Off and Extended Illness Benefits
- Tuition reimbursement
- Employee Assistance Program
- Service Awards
- Candidate Referral Rewards
- Associate Discounts
- 401K Plan
- Competitive Medical Plans (medical, dental, and vision)
- Paid Time Off
- Paid Company Holidays
- Floating Holiday
- On Demand Pay
- Flexible Spending Accounts (Health and Dependent Care)
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Long-term and Short-term Disability
- Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
