Inside Sales Representative

MacDonald-Miller Facility Solutions • Seattle, WA

4h • Onsite

About The Position

MacDonald-Miller Facility Solutions ("MacMiller") is the Northwest's leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,600 employees across 13 offices, the company offers a breadth and variety of work. MacMiller has a strong history of exceeding customer expectations, handling projects from new construction and special retrofits to service, building performance, and energy & sustainable solutions. The company operates on core values including Collaboration, Dedication, Safety, Community, Innovation, and Fun. This role is for two Inside Sales Representatives who will primarily support the maintenance base by handling incoming requests for HVAC maintenance proposals. The representatives will focus on inquiries from internal teams and external customers, developing tailored maintenance proposals for commercial buildings, and proactively engaging with current clients from other business units to propose warranty service maintenance scopes. The position offers growth opportunities and freedom for those who achieve aggressive goals.

Requirements

• Excellent communication, customer service and follow-up skills
• The ability to quickly understand customer needs
• Expertise leveraging your product knowledge to build strong relationships and close deals
• 3-4 years of experience in a mechanical, sales or administrative role
• Exceedingly high ownership of tasks and clients
• Passionate with a can-do attitude
• A very strong communicator
• A creative problem solver
• Motivated by building strong relationships with internal teams and customers, understanding their needs, and providing solutions that effectively address those needs
• Motivated by empowering yourself to learn how to do something, without needing a ton of handholding or a micro-manager boss
• Motivated by working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year

Responsibilities

• Primarily handle incoming requests for HVAC maintenance proposals.
• Focus on inquiries from internal teams and external customers, developing tailored maintenance proposals for commercial buildings.
• Proactively engage with current clients from other business units to propose warranty service maintenance scopes.
• Foster strong internal integration and supportive working relationships with field teams, service managers, and other departments.
• Deliver high-quality, timely maintenance proposals that clearly communicate the company’s capabilities and the benefits of partnering with a full-service mechanical contractor.
• Protect, maintain, and grow the customer base by converting inquiries into signed Service Agreements.

Benefits

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees