Inside Sales Representative (Call Center)
About The Position
Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments. We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale. Why Southern National? Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies Named to the Inc. 5000 list of America’s fastest-growing private companies Established systems, real training, and real opportunity to grow Schedule This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available. 40 hours per week Shifts scheduled between: Monday–Friday: 9:00am – 7:00pm Saturday: 8:30am – 5:00pm No Sundays Compensation $30,000 – $75,000 per year Paid as an hourly rate plus commission Strong performers typically land in the $50K–$75K range once established What You’ll Do Handle inbound calls from homeowners and internal marketing teams Make outbound calls to existing leads and prospects in our database Schedule qualified appointments for our outside sales team Promote Southern National’s roofing solutions and customer experience Maintain accurate notes and follow-ups in our CRM Participate in ongoing training and team meetings If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time. Apply now and let’s talk.
Requirements
- Experience in inside sales preferred.
- Excellent communication and interpersonal skills.
- Ability to handle high-stress situations in a calm and professional manner.
- Excellent problem-solving and critical-thinking skills.
- Familiarity with Microsoft Office and CRM systems (Salesforce).
- Ability to multitask, prioritize, and manage time effectively.
- A positive attitude, a thirst for knowledge, and a genuine desire to help customers.
Responsibilities
- Handle inbound calls from homeowners and internal marketing teams
- Make outbound calls to existing leads and prospects in our database
- Schedule qualified appointments for our outside sales team
- Promote Southern National’s roofing solutions and customer experience
- Maintain accurate notes and follow-ups in our CRM
- Participate in ongoing training and team meetings
Benefits
- Tele-Health Insurance
- Unlimited growth opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
