Inside Sales Representative – Shopify

MarketStar•Ogden, UT

1d•$40,000 - $60,000•Hybrid

About The Position

About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! About the Inside Sales Representative: MarketStar is looking for a New Business Sales Representative to join our Shopify team! Shopify is a leading e-commerce platform that allows individuals and businesses to create and manage their own online stores. As an Inside Sales Representative for Shopify, you will focus on acquiring new customers and expanding the company's client base by identifying potential leads, engaging with prospects, and demonstrating the benefits and features of Shopify's platform. Additionally, you will provide personalized consultations to help businesses understand how Shopify can meet their specific needs, assist with onboarding and initial setup to ensure a smooth transition. This role may also involve maintaining relationships with existing clients to encourage retention and upselling additional services or features. Location: Ogden, UT - Hybrid

Requirements

Proven track record in sales, preferably with SMB’s in the tech or e-commerce industry and/or digital-ad space.
Excellent verbal and written communication skills, with the ability to listen, assess needs and effectively convey complex information.
Strong customer service orientation with the ability to build and maintain positive client relationships.
Proficient with Microsoft Office, familiar with e-commerce platforms and Salesforce.com or other CRM tools.
Ability to understand client needs and provide effective solutions to meet their business goals.
Strong organizational and time management skills to handle multiple clients and tasks efficiently.
Ability to learn quickly and adapt to changing market conditions along with client requirements

Responsibilities

Research and identify potential leads, initiate contact, and build relationships with prospective clients.
Make outbound calls to prospects.
High call volume required to prospect new and strengthen existing accounts.
Serve as a product and service advocate for Shopify to build interest, recommend Shopify solutions and deliver value propositions.
Conduct product demonstrations and presentations to showcase Shopify's features and benefits tailored to the client's needs.
Assist new clients with the setup and configuration of their Shopify stores, ensuring a smooth transition and optimal use of the platform.
Maintain ongoing relationships with existing clients to ensure satisfaction, address concerns, and encourage retention.
Identify opportunities to upsell additional services or features and cross-sell related products to enhance the client's experience.
Gather and relay feedback from clients to the product development team to help improve Shopify's offerings.
Other duties as assigned