Inside Sales Rep

Patterson Companies, Inc.•San Antonio, TX

1d•Onsite

About The Position

Patterson is a company that values its talented employees and fosters a people-first, always advancing, and results-driven culture, offering professional growth opportunities. The company values diverse talents and experiences, believing they build a stronger organization. As an Inside Sales Representative (ISR), the primary responsibility is to generate and increase sales through both inbound and outbound sales calls, while also professionally and efficiently handling inbound customer inquiries.

Requirements

Associate’s Degree, or equivalent work experience
Exceptional customer service and organization skills
Accuracy and strong attention to detail
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office

Nice To Haves

Bachelor’s Degree in Business or equivalent combination of education and experience
Inside sales experience; previous success exceeding sales goals is a plus
Proficiency in SAP
Detail-oriented
Experience with animal health or the agriculture industry
Strong emphasis on the needs of our customers

Responsibilities

Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities.
Gain understanding of and adhere to Accounts Receivables policies and practices.
Run sales reports for all sales activity.
Monitor scheduled shipment dates to ensure timely delivery.
Verify price and terms in accordance with standard procedures and customer profitability profiles.
Multitask and work within multiple computer systems and communication platforms simultaneously.
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
Make regular outbound calls to assigned customers/territories.
Generate new and repeat sales by providing product and technical information to customers in a timely manner.
Identify customer requirements and expectations in order to recommend specific products and/or solutions.
Use appropriate selling tactics such as up-selling and cross-selling when needed.
Educate customers about product features and benefits to grow sales and improve customer satisfaction.
Generate referrals from current customers and manufacturers’ representatives.
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition.
Perform other duties as assigned.