Inside Sales Representative – $52k–$75k+ First Year, Warm Leads, Fun Team
About The Position
Ziehler Lawn Care is expanding and looking for a motivated Inside Sales Representative to help customers find the right lawn, tree, and pest solutions through phone, email, and text. Make an impact every day by delivering exceptional service, building lasting relationships and supporting the continual growth of a trusted, family-owned company. Since 1999, we’ve helped homeowners in Dayton, Cincinnati, and Columbus enjoy healthy, vibrant outdoor spaces with services like fertilization, weed control, pest prevention, and aeration & seeding, guided by our Core Purpose: Make Life More Enjoyable. We’re recognized for our people-focused culture: Lawn & Landscape Magazine Best Place to Work – 2024 & 2025 Dayton Business Journal Best Place to Work – 2024 & 2025 Cincinnati Business Courier Best Place to Work – 2025
Requirements
- Prior experience in fast-paced customer service with proven track record to sell solutions, meet goals and solve problems
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Driven to sell solutions, meet goals, and solve problems
- Basic computer skills with the ability to multi-task across phone calls, software systems, and dual monitors
- Must be 18 years or older and able to pass a background check
Responsibilities
- Assist customers with tailored solutions using solution-based selling techniques for inbound and outbound calls, texts and emails.
- Provide exceptional customer service to all customers and resolve questions, issues and concerns promptly.
- Understand and follow sales processes to ensure a complete and consistent customer experience.
- Build long-term customer relationships as a trusted advisor to increase retention and additional sales opportunities.
- Achieve sales goals through effective communication, product knowledge, and first-call resolution.
- Develop leads and referrals from coworkers and existing customer.
- Prepare and send estimates, emails, and text communications to potential customers.
- Accurately document calls, texts, and discovery notes in the CRM.
- Maintain up-to-date knowledge of all Ziehler Lawn Care programs and services.
- Collaborate closely with sales, customer experience, and production teams to ensure customer satisfaction.
Benefits
- Full benefits package: Medical, Dental, Vision
- Paid Time Off, Paid Parental Leave, and Paid Voluntary Time Off
- Retirement planning with company match
- Ongoing training and collaboration
- Employee incentives and discounts
- Career progression and professional development opportunities
- A goal-oriented, fun atmosphere
- Team-building events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
