Inside Sales Representative
About The Position
Rocky Mountain Restoration is seeking a motivated, high-energy Inside Sales Representative to support our phone-based inside sales team focused on driving pipeline across our plumber marketing channel. This role is responsible for executing high-volume outbound prospecting, qualifying leads, and setting appointments for brand sales teams. You will work directly under the Inside Sales Manager (Player/Coach) and play a key role in generating consistent, high-quality opportunities. This is an ideal role for someone who thrives in a fast-paced, metrics-driven environment and wants to develop strong sales skills in prospecting, discovery, and qualification.
Requirements
- 1–3 years of sales, customer service, or outbound calling experience preferred
- Strong phone presence and communication skills
- Coachable and open to feedback
- Comfortable handling objections
- Organized and detail-oriented
- Self-motivated and driven
Nice To Haves
- Experience with small businesses or blue-collar industries
- Familiarity with home services (plumbing, HVAC, etc.)
- Experience using CRM or dialer tools
Responsibilities
- Execute high-volume outbound outreach (calls, follow-ups, SMS, etc.)
- Identify and engage potential prospects within target markets
- Generate new opportunities through cold calling, lead follow-up, and reactivation of aged leads
- Consistently meet or exceed daily and weekly activity targets
- Conduct discovery and probing calls with prospects
- Ask strong qualifying questions to determine fit and opportunity quality
- Communicate value propositions clearly and build interest
- Handle objections and move prospects forward
- Schedule qualified appointments for brand sales representatives
- Ensure opportunities meet qualification criteria before handoff
- Maintain follow-up to improve show rates
- Support pipeline growth across multiple HighGround brands
- Track outreach, conversations, and pipeline activity in CRM
- Maintain accurate records and next steps
- Follow established cadences, scripts, and workflows
- Work closely with Inside Sales Manager for coaching and development
- Participate in call reviews and training sessions
- Collaborate with brand sales teams for smooth handoffs
Benefits
- Medical, Vision, Dental, Life Insurance Coverage options
- Company Paid: Employee Medical Coverage, Short term and Long term Disability, and Life Insurance
- Work Cell Phone provided
- 10 days PTO your first year, and 15 days PTO (after 2 years)
- 7 Paid Holidays
- Competitive, matching 401(K)
- A fully stocked kitchen with lots of goodies to keep you fueled and hydrated throughout the day
- Ongoing training and development from our experienced management team and outside-trusted advisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
