Field/Inside Sales Representative

OPEN ROAD BRANDS LLC•Kansas City, MO

1d•Onsite

About The Position

The Inside Sales Representative supports regional, independent, and mid-tier accounts through proactive selling, account management, and disciplined execution. This role partners closely with external Sales Representatives, Sales Executives, and cross-functional teams to drive consistent account growth and ensure accurate execution of sales programs. This position plays a critical role in maintaining customer communication, managing order flow, supporting promotions, and identifying incremental growth opportunities within assigned accounts. Annual revenue responsibility varies by territory, channel, and level.

Requirements

Strong written and verbal communication skills
High level of organization and attention to detail
Relationship-focused account management
Proactive selling mindset
Ability to manage multiple accounts and deadlines
Process-oriented and execution-driven

Nice To Haves

Profiles that may align well with this role include: Persuader, Consultant, Supporter. Behavioral tools are used to support development and role alignment.

Responsibilities

Manage assigned independent, regional, and mid-tier accounts
Drive order generation and repeat business through proactive outreach
Support execution of promotions, new item introductions, and assortment updates
Process orders accurately and ensure timely fulfillment
Maintain CRM systems and opportunity tracking with accuracy and consistency
Coordinate cross-functionally (Category, Project Management, Operations, Marketing, E-commerce) to ensure seamless execution
Communicate pricing updates, program changes, and promotional activity to customers
Provide competitive and market feedback to leadership
Support forecasting efforts and inventory planning discussions
Ensure compliance with company policies, pricing guidelines, and customer requirements
Maintain accurate documentation and reporting to support operational integrity