Inside Sales Representative - IDGS

Halma•Pittsburgh, PA

13d

About The Position

This position requires working in a cross-functional environment between various internal departments (including but not limited to Product Management, Engineering, Marketing, Codes and Standards, Quality, Procurement, Tech and Finance) and has the responsibility to align functional resources to achieve targeted strategies, objectives, and financial results.

Requirements

Minimum: High school diploma or equivalent
Minimum of 3 years’ selling experience.
Technical Competencies
Workflow Coordination – Ability to manage schedules, prioritize tasks, and ensure timely follow-up on customer inquiries and requests.
Documentation – Ability to accurately prepare quotes and maintain compliance with company standards.
Sales Enablement and Productivity Tools – Ability to effectively utilize internal tools to drive sales and an exceptional customer experience
Product Knowledge & Technical Understanding – Ability to grasp technical products and provide solutions for customer pedestrian and access control applications
IT skills CRM, Microsoft Excel/Outlook/Teams, Zoom
English: Yes
Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments
Strong leadership and coaching ability to motivate and develop a full technical support team.
Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization

Nice To Haves

Preferred: Associate degree or bachelor’s degree in business administration, Marketing, or a related field.
Technical selling experience preferred but not required.

Responsibilities

Develop and Strengthen Customer/Distributor Relationships
Build and maintain strong partnerships with distribution accounts to drive revenue growth and ensure long-term collaboration.
Gather and analyze customer feedback to identify trends and implement programs that enhance satisfaction and loyalty.
Execute daily customer contact goals as defined by the Inside Sales Manager, maintaining proactive communication and relationship-building
Achieve Sales Targets
Meet or exceed quarterly sales goals in partnership with the Outside Sales Representatives, contributing to overall company objectives
Product Expertise and Communication
Clearly articulate the features, benefits, and value propositions of BEA products to distribution partners, ensuring understanding and engagement.
Performance Reporting
Provide timely and accurate reports on account growth, sales performance, customer experience metrics, and progress on quarterly initiatives .
Project Management
Lead and manage key segment priorities and initiatives, ensuring timely completion and alignment with strategic objectives.
CRM and Documentation
Utilize internal tools and CRM systems to accurately document customer interactions, sales activities, and account updates for visibility and reporting.