Inside Sales Representative

Sage Rental Services, LLC•Shreveport, LA

18d•Onsite

About The Position

SAGE Rental Services is looking for an Inside Sales Representative to join our team. The Inside Sales Representative will be based out of our Shreveport, LA office and will be responsible for processing rental requests from our Outside Sales team as well as directly from customers.

Requirements

Must be 21 years of age and have a valid driver's license with a clean driving record
Must pass a pre-employment criminal background check and drug screen
High school diploma or GED with some college coursework
Must be able to work independently, prioritize and have the ability to work effectively with a variety of people
One to three years of work-related skill, knowledge, or customer service experience
Technical/computer literacy skills, including but not limited to Microsoft Office, engine, rental industry software, etc.
Ability to build strong relationships with customers and display excellent communication skills
Ability to manage workflow in a timely and consistent manner and work well in a team environment
Strong level of recordkeeping and document control to ensure compliance with company policies, procedures, and weekly goal expectations
Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site

Nice To Haves

Combination of education and customer service experience
3-5 years of experience; Rental industry experience favorable

Responsibilities

Customer Service
Assist walk-in customers and callers with counter sales and technical support
Responsible for answering branch phone and routing calls to appropriate personnel
Demonstrate products to customers upon request
Estimate date of delivery to customer based on knowledge of branch’s production and delivery schedules
Act as a liaison between customers and other operations of the branch to ensure customer expectations are met, or exceeded, and maintain good will for future business
Administrative Duties
Emphasize salable features, quote prices and credit terms; prepare sales orders for transactions obtained by the Outside Sales team
Work with Outside Sales Representatives to keep account activities and literature up to date
Knowledgeable of company products, inventory, pricing, and delivery capabilities
Dispatch service calls as required and maintain appropriate call logs
Formulate bids on new and existing jobs and projects
Responsible for the day-to-day operation of the branch in the absence of a Branch Manager
Perform other tasks and duties as assigned