Inside Sales Representative
About The Position
Slakey Brothers currently has a great opportunity available for an Inside Sales Representative to join our team in Sand City, CA! Schedule - Monday-Friday 8:00am–5:00pm Full Time - Pay Range $25 - $30 hourly based on experience Day to Day Inside Sales Representative Activities Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App Work closely with local Branch and Sales teams to ensure customer expectations are met Identify best practices, process improvements, and website enhancements to improve the Customer service experience Continually develop and maintain strong product knowledge Education/Experience/Skills High school diploma or GED required 1+ years industry experience or equivalent knowledge preferred Working knowledge of products sold and product application Excellent written and oral communication skills Able to handle multiple activities in a fast-paced environment Demonstrated ability to manage details and meet deadlines with 100% accuracy Superior Customer service-oriented approach, respond to requests with a sense of urgency Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment Demonstrated success in working independently and in a team setting Willing to “think outside of the box” and identify process improvement opportunities Working knowledge of Microsoft operating systems for desktops and server About Slakey Brothers Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon. Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.” Benefits Healthcare coverage of medical, dental and vision available 1st of the month following date of hire Paid time off including vacation, sick leave, and holidays Generous discretionary Profit Sharing 401(k) Retirement Plan Tuition reimbursement for 2-year and 4-year degree programs for Team Members Post high-school scholarship opportunity for Team Member’s children Employee Assistance Program For an opportunity to join our winning team, apply online at Slakey.com/Careers
Requirements
- High school diploma or GED required
- 1+ years industry experience or equivalent knowledge preferred
- Working knowledge of products sold and product application
- Excellent written and oral communication skills
- Able to handle multiple activities in a fast-paced environment
- Demonstrated ability to manage details and meet deadlines with 100% accuracy
- Superior Customer service-oriented approach, respond to requests with a sense of urgency
- Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
- Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment
- Demonstrated success in working independently and in a team setting
- Willing to “think outside of the box” and identify process improvement opportunities
- Working knowledge of Microsoft operating systems for desktops and server
Responsibilities
- Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App
- Work closely with local Branch and Sales teams to ensure customer expectations are met
- Identify best practices, process improvements, and website enhancements to improve the Customer service experience
- Continually develop and maintain strong product knowledge
Benefits
- Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
- Paid time off including vacation, sick leave, and holidays
- Generous discretionary Profit Sharing
- 401(k) Retirement Plan
- Tuition reimbursement for 2-year and 4-year degree programs for Team Members
- Post high-school scholarship opportunity for Team Member’s children
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
