Inside Sales Representative

American Pest

2d

About The Position

If you have a background in inside sales/sales support or account-based customer management, American Pest has an exciting opportunity for you! The success of most businesses is based on two things: quality service and skilled sales personnel. Pest Control is no different! This position will allow you the opportunity to connect with large amounts of inbound customers to consult with them on their pest control needs, identify sales opportunities, and close & retain business.
American Pest is always on the lookout for top talent, and when we find it, we give it a home. We offer a stable career opportunity with a company that is growing daily with doors opening for professional development and advancement all the time!
American Pest is proud to offer our employees a host of outstanding benefits!
What You'll Get... We want to help our employees build a great career and a great future. At American Pest, you'll have access to these excellent benefits!

Requirements

• 2-3 years in a customer-facing role within the sales or service industry
• Comfort with learning and using new technology & software/apps (PestPac experience preferred)
• A self-motivated and competitive mindset with a desire to win
• Experience with and examples of problem-solving in a work environment
• The ability to thrive in a fast-paced environment
• The ability to effectively manage your time, prioritizing multiple tasks and maximizing performance while remaining customer-focused, i.e., understanding customers' needs, handling objections, and closing business
• The ability to learn and retain complex pest control industry knowledge (i.e. general pest information, treatment methods, service protocols, etc.) through company-provided online, field, and classroom training
• A high school diploma (Associate or higher preferred)
• Legal eligibility to work in the U.S.

Nice To Haves

• Bilingual ability in English and Spanish (preferred)
• PestPac experience preferred
• Associate or higher preferred

Responsibilities

• Manage all aspects of the inbound business-to-consumer journey - handling inbound leads by phone/website submissions/third-party lead generation software
• Conduct a consultative needs assessment
• Documenting customer data in our web-based CRM
• Providing estimates for services
• Delivering electronic proposals
• Collecting payment information
• Schedule services
• Provide notification of service
• Ensure adequate follow-up on open leads
• Responsible for outbound sales activities and developing your pipeline
• Providing outstanding customer service

Benefits

• Blue Cross Blue Shield medical PPO options
• Delta Dental and Vision
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans
• Competitive hourly compensation with overtime above 40 hours and generous commission plan
• 401(k) Savings Plans (Traditional & Roth)
• Life insurance and short-term disability 100% company-paid (with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
• Enjoy stable, year-round employment with opportunities for growth
• Paid training
• Paid time off and eight paid holidays
• A peer-to-peer employee recognition program
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED