Inside Sales Representative

Toledo Steel Supply•Erie, MI

About The Position

Toledo Steel Supply is a competitive steel supplier with a fun, fast-paced, professional work environment. We seek people who value Service, Teamwork, going Above and Beyond, Respecting Others, and Success. We offer competitive wages, medical, dental, and vision insurance, 401k profit-sharing, and paid time off. Position Summary This position will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. The ideal candidate should be able to prioritize several tasks and have good time management skills. The Inside Sales Representative must demonstrate the ability to quickly build rapport to achieve customer satisfaction. Essential Duties and Responsibilities include but not limited to: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless such accommodation would cause undue hardship. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Additional Attributes Maintain a positive attitude Respect for your fellow co-workers and supevision Self-motivated and dedicated worker Ability to work within a team environment Good organization skills Toledo Steel Supply is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Requirements

High school diploma or GED
Previous Inside Sales or Customer Service experience
Proficient with ERP software or similar database
Excellent written and verbal communication skills
Exceptional customer service skills and the ability to navigate through problems to come to reasonable solutions
Strong listening and sales skills
Organized with a strong attention to detail

Responsibilities

Source new sales opportunities through inbound and outbound emails and phone calls
Follow-up on any leads
Willing to learn multiple pricing structures for quoting
Route qualified opportunities to the appropriate person for further development and closure
Understand customer needs and identify sales opportunities
Ability to upsell other services provided by the company that will be of convenience to the customer
Maintain database of current and potential customers
Research and stay informed about our competitors within the industry
Demonstrate teamwork to ensure accurate work and information to be relayed
Recommend relevant sales solutions to customers
Establish and maintain rapport with customers
Other duties assigned