Inside Sales Representative

MacDonald-Miller Facility Solutions • Portland, OR

10h • Hybrid

About The Position

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices; Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies; Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response; Building performance – Control systems, fault detection, energy services and remote monitoring; Energy & Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration, Dedication, Safety, Community, Innovation, and Fun! We’re looking for two Inside Sales Representatives to support our maintenance base by primarily handling incoming requests for HVAC maintenance proposals. In this role, you will focus on inquiries from internal teams and external customers, developing tailored maintenance proposals for commercial buildings. You will also proactively engage with current clients from other business units to propose warranty service maintenance scopes. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.

Requirements

• Excellent communication, customer service and follow-up skills
• Ability to quickly understand customer needs
• Expertise leveraging product knowledge to build strong relationships and close deals
• 3-4 years of experience in a mechanical, sales or administrative role
• Exceedingly high ownership of tasks and clients
• Passionate with a can-do attitude
• Very strong communicator
• Creative problem solver

Responsibilities

• Handle incoming requests for HVAC maintenance proposals from internal teams and external customers.
• Develop tailored maintenance proposals for commercial buildings.
• Proactively engage with current clients from other business units to propose warranty service maintenance scopes.
• Foster strong internal integration and supportive working relationships with field teams, service managers, and other departments.
• Deliver high-quality, timely maintenance proposals that clearly communicate the company’s capabilities and the benefits of partnering with a full-service mechanical contractor.
• Protect, maintain, and grow the customer base by converting inquiries into signed Service Agreements.

Benefits

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees