Inside Sales Representative

Armstrong Group•Thorn Hill, TN

About The Position

Are you interested in working in a growing industry? Increased demand for smart home security has opened a new opportunity at Guardian for a high-energy sales professional like you. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe. Position Summary: Our Inside Sales Representatives design and sell the perfect security system to fit the needs of our future customers, through a proven consultative sales approach. Guardian Protection provides high quality leads from customers who have expressed interest in our home automation and security services.

Requirements

Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
Possesses a persuasive, energetic, outgoing, and friendly demeanor
High level of motivation / goal-oriented self starter
Willing to learn and implement the Guardian Protection sales process
High School Diploma / GED (minimum)

Nice To Haves

Previous experience in outbound call center, inside sales experience, or related sales experience is a plus

Responsibilities

Converting leads to new customers from Guardian-provided leads - No Cold Calling
Working with leads to understand their security needs, creating solutions and ensuring a smooth sales process
Following call flow to ensure consistent call handling and maximize inquiry conversion
Demonstrating timely follow up on customer inquiries and potential sales opportunities
Tracking daily, weekly, and monthly key performance indicators to meet and exceed sales goals
Working with internal departments throughout the closing process of the sale to ensure accuracy and superior customer experience